• Resolved captainswallow

    (@captainswallow)


    This is a strange anomaly – and thankfully, only happens when logged in. First time I saw it, I thought something broke! I expect it may be a minor conflict with something.
    It does seem to affect the operation of the plugin on normal view, so not an emergency, but worth looking into.
    It happens on kinnikinnicktrading.com if I’m logged in (any page), but oddly not on bearsdennativecrafts.com which uses the same theme, plugins and settings for the most part.
    The blue is a large square with a balck X in the middle.

    https://pic.li/i/Oe1b

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @captainswallow,

    Greetings from Webtoffee!

    We suspect this to be a plugin or theme conflict. Please attempt to disable all plugins, and switch to a default theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If it is ok to install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re still logged in, without affecting normal visitors to your site. Please reply to us with your findings.

    Thread Starter captainswallow

    (@captainswallow)

    Thanks for the response; whatever it was, seems to have sorted itself out.

Viewing 2 replies - 1 through 2 (of 2 total)
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