Cookie Check Failed – Cloudflare Incompatibility

  • Resolved mrgregb123

    (@mrgregb123)


    6 months ago

    This plugin seems to be incompatible with sites that use Cloudflare and have site-wide chat enabled. While it’s possible to list pages to bypass Cloudflare cache if the AI Engine chatbot is on a specific page, this does not work when it’s sitewide chat because there is no specific page to exclude. What is the fix for this? Is there a specific AI Engine cookie that can be excluded from cache? I’m interested in buying the Pro version but not if the free one can’t work properly with CF.

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  • Plugin Support Val Meow

    (@valwa)

    Hey @mrgregb123! ??

    This kind of issue is hardly manageable from the plugin side. I recommend reading this documentation, which could help you with that concern: Cookie Check Failure – AI Engine | Meow Apps

    Thread Starter mrgregb123

    (@mrgregb123)

    I guess my concern is that a) this is a widely known issue with AI Engine and Cloudflare, specifically. b) this issue doesn’t not occur with competing apps like AI Power. c) even the removal of security using the function on the page you linked to doesn’t work. I don’t profess to be an expert but of the hundreds of WordPress apps I have used as a designer and web architect, none have ever produced this error in their functionality, so I am inclined to believe the issue is specific to AI Engine’s inability to deal with cache. Nonetheless, I’ve brought the issue up to you and it doesn’t seem like a real fix is ever coming so we’ll be adopting AI Engine for our client sites. I do hope this is addressed in the future because competition in the chatbot space is always a good thing.

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