Cookie banner not working if i dont connect to app.cookieyes.com

Hi @123nadav,

Greetings from CookieYes!

Please keep the plugin disconnected so that we can debug this issue closely on your site.

I turn it off all yesterday… but i will turn it off right now.

Another thing i notice is, have a table will all the cookies present on a page:

<div class= "cky-audit-table-element"></div>

It is not working if you not connected to the https://app.cookieyes.com/

I am now disconnected https://locksmithunit.es

You can check if you want.

Hi @123nadav,

In the LiteSpeed Cache plugin, under the?Tuning – CSS?tab, enter the below keyword in the?CSS Excludes?and?UCSS File Excludes and Inline?fields.

cky-style-inline

For the cookie audit table, you can use the shortcode:?[cky_outside_audit_table]?while the plugin is not connected to WebApp.

Thank you, its working, but i have more couple of things i wanna ask.

1. The table of [cky_outside_audit_table] is ugly and not design the same with your app connected.
2. How can i know the cookies actully blocked after i added them manually?

When i said manually, i mean to go to the app:

https://app.cookieyes.com/manage-cookies

And copy all the cookies to the plugin locally including the “Script URL pattern”.

How can i know its actully work?

Another thing I forgot to mention in my previous message is:

The [cky_outside_audit_table] is not good for mobile (screenshot):

https://ibb.co/zZXyc4f

I even tried putting it inside a DIV, but it’s not working. It also looks bad in general. If you have another shortcode to display this properly, I would appreciate that.

(i believe we can fix it with CSS editor of my THEME, but now to design something like that will take time… if we can avoid that, i will appriciate that)

It’s a little unfair that when you’re connected to your app and display that option, it looks very nice. However, when the client uses it locally without your app, it looks horrible. Why doesn’t it look the same as when using your app?

For comparison, i have 2 websites, one connected to the app and one is locally:

Locally: https://locksmithunit.es/politica-de-privacidad/

Connect to your online APP: https://locksmithunit.com/privacy-policy/

And as I mentioned in my previous message regarding question number 2:

How can I know if the cookies are actually blocked after I added them manually?

• This reply was modified 8 months, 2 weeks ago by Nadav Levi.
• This reply was modified 8 months, 2 weeks ago by Nadav Levi.
• This reply was modified 8 months, 2 weeks ago by Nadav Levi.

Hi @123nadav,

We will consider your feedback on the styling of the cookie audit table displayed by our plugin. But for now, if you prefer the styling in WebApp, then we recommend you keep your plugin connected to CookieYes.
The cookie audit table used in the plugin is mobile-friendly. The issue on your site is due to the custom CSS you have added which breaks the responsiveness of the table. Please remove the same and clear the cache.

Hi @123nadav,

This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.