Cookie banner not showing up

  • Resolved bytefight

    (@bytefight)


    1 year, 10 months ago

    Hello,

    i have a problem with the Complianz cookie banner which is not showing up under any circumstances, not even in safe mode. I’ve come across a strange style insertion in the header area of the document:

    <style>.cmplz-hidden{display:none!important;}</style>

    When disabling this rule manually in the dev tools, the banner shows up, but without any styles at the bottom of the page. Could you help me with that? I’m stuck ??

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @bytefight,

    As I do see the cookie banner appearing on your website, you most-likely have the option “Respect Do Not Track settings in browsers” enabled in the plugin, found under?Wizard > General > Security & Consent.

    Meaning that if the plugin detects a Do Not Track signal from the browser (which browsers such as Firefox have enabled by default), the plugin will automatically assume all your cookie preferences to be “denied”, and doesn’t display a banner as a result.

    Disabling that option in Complianz, or disabling the “Send a Do Not Track” option in your browser, will resolve this behavior and cause the banner to appear.

    Kind regards,
    Jarno

    Thread Starter bytefight

    (@bytefight)

    Hi Jarno,

    thanks a lot, you are absolutely right!!! Feeling dumb right now, didn’t even know I had this feature turned on in my browser xD

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @bytefight,

    Don’t worry about the question! Glad I could help to clarify this.

    I’ll mark the thread as resolved, but let us know if you have any other questions about the plugin.

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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