• Resolved LdWebs

    (@ldwebs)


    Hello,

    on mobile the cookie banner reloads after a number of seconds and block half the screen. I have installed the Complianz plugin on a nummer of sites, and the older (not updated yet) sites don’t have this issue. Only an newly installed!

    Kind Regards, Wim de Lange

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Goedenavond Wim

    I tried a couple of mobile phones, via browserstack, and can’t reproduce the issue. Are you able to try on your phone with incognito/private mode on? It might be a caching issue.

    Let me know if it doesn’t help, and which model/browser your’re using.

    Groet Aert

    PS: We houden de taal in het Engels voor de gehele community ??

    Thread Starter LdWebs

    (@ldwebs)

    Hi Aert,

    You are right… I tried to reproduce the problem in incognito mode and it works fine. Looks like there is something going on with http/https. It needs some further investigation. Thanks for your quick reaction.

    Groet, Wim

    PS. No problem. 9-)

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @ldwebs,

    We have also developed Really Simple SSL which might help. You can start a new thread if you have any new questions,

    regards Aert

    Thread Starter LdWebs

    (@ldwebs)

    Ho Aert,

    thanks, i know. I used the plugin on a number of excisting sites. But this is a new config so i didn’d expect to need it here.

    Regards Wim

    Plugin Contributor Mathieu Paapst

    (@paapst)

    Hi @ldwebs , Great to hear that your issue is resolved! Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cookie banner “loop” (mobile style)’ is closed to new replies.