Cookie banner is not displayed

  • Resolved Christoph

    (@christophhoeller)


    1 year, 11 months ago

    The cookie banner is not displayed. It doesn’t matter which browser, private mode, etc.
    I urgently ask for a solution.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @christophhoeller,

    Probably caching, see my screenshot: https://snipboard.io/YSCQEo.jpg

    regards Aert

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @christophhoeller,

    In addition to the above, you also have the option “Respect Do Not Track settings in browsers” enabled in the plugin, found under Wizard > General > Security & Consent.

    Meaning that if the plugin detects a Do Not Track signal from the browser (which an increasing number of browsers have enabled by default), the plugin will automatically assume all your cookie preferences to be “denied”, and doesn’t display a banner as a result.

    Disabling that option in Complianz, or disabling the “Send a Do Not Track” option in your browser, will resolve this behavior and cause the banner to appear.

    Kind regards, Jarno

Viewing 2 replies - 1 through 2 (of 2 total)
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