Cookie Banner is not displayed

Hi @marpegue,

Are the page templates you used from Storefront as well? Please try enqueuing jQuery with an MU plugin;

The code: https://github.com/Really-Simple-Plugins/complianz-integrations/blob/master/enqueue-jquery.php

How-to example: https://complianz.io/set-cookies-on-root-domain-mu-plugin/

Hope this helps, regards Aert

Hello,
Thanks for your quick response.
I have followed all the steps but nothing has changed.
I have created the mu-plugins folder in wp-contents and inside I have added a php with the link code: https://github.com/Really-Simple-Plugins/complianz-integrations/blob/master/enqueue-jquery.php

What else can I do?

Hi @marpegue,

What is the difference between those 2 pages?

I can see one is based on Storefront and WooCommerce, is the other a custom template?

regards Aert

Hi!
On the page that does NOT show the banner, it is a php that I have made from 0, so yes, it is a custom template.
I have created a page and put that template on it.

Greetings, Marta.

Hello @marpegue,
The fact that the Banner does not appear on the pages where a custom template is used, indicates that some WordPress hook (which Complianz needs) is not available in this template.

As I don’t have access to your custom theme/templates, my advice would be to check whether wp_head() and wp_footer() are being called correctly, because the Cookie Banner will not appear if these hooks are not present.

Kind regards,
Jarno

Hello @jarnovos
Thank you very much, that was it!
I did not put the header and footer of the parent theme because they were not the styles like my child theme, but I have been able to solve it!

• This reply was modified 3 years, 7 months ago by marpegue.