Coockies

  • Resolved emporio3

    (@emporio3)


    5 years, 5 months ago

    Hi,
    we disinstall plugin and clear cache but still persist a coockies (websites still install _stid coockies).

    Could you please say us how to cancel?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    Thanks for reaching out, I’d be happy to help here! ??

    Can you please provide me a little bit more of information about your issue as for example some specific URLs which are being affected by this and if you don’t mind some screenshots and screen recordings displaying what the issue looks like on your side for me to dig deeper into your case and provide you with a solid solution?

    Thank you,
    Andres

    Thread Starter emporio3

    (@emporio3)

    Hi,
    if you go in anonymous mode and you use developer tool you will see coockies…and you will see sharethis coockies (screenshot)..
    For gdpr this is not compliance.

    https://www.arredocompleto.it/wp-content/uploads/2019/11/sharethis.jpg

    https://www.arredocompleto.it

    Hello @emporio3,

    Many thanks for your reply.

    If you have deactivated our plugin then, no new “stid” cookies will be added to your visitors’ browser.

    However, remember that you have our Google Analytics plugin so, if you wish not to see that cookie moving forward then, please be sure to deactivate it.

    I will mark this as closed so, please do let me know if there is anything else I can help you with through a new ticket!

    Best,
    Andres

Viewing 3 replies - 1 through 3 (of 3 total)
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