Convertkit tags in Woocommerce not in alphabetical order

  • Resolved susan303

    (@susan303)


    1 year, 10 months ago

    When we edit a product in WooCommerce, the dropdown for ConvertKit Integration forms, sequences, and tags no longer displays in alphabetical order, making it difficult to find one when there are hundreds to choose from. Is there a way to list these in alpha order?

    Running WordPress 6.1.1, WooCommerce 7.3.0, Convertkit for WooCommerce 1.5.5

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kit

    (@convertkit)

    They’re listed in alphabetical order, and this is honored when e.g. adding a new sequence, form or tag in ConvertKit (in the below example, a-new-tag is added to ConvertKit, then the Product is edited to confirm it correctly displays the tag first per alphabetical order).

    If the issue persists, navigate to WooCommerce > Settings > Integration > ConvertKit to force a refresh of the sequences, forms and tags. Then, edit the WooCommerce Product in question to confirm whether the dropdown list is in the correct order.

    If it is, great. If not, this will be specific to your ConvertKit account, so please open a support request at https://help.convertkit.com/en/

    Thanks!

    Thread Starter susan303

    (@susan303)

    Unfortunately no luck, it looks like they are being displayed in order of creation, and it’s the same for all products. We will open a ticket. Thanks!

    Plugin Author Kit

    (@convertkit)

    This will be resolved in 1.5.7, ETA Thursday Feb 2nd 2023. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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