Convertions not tracking

  • Resolved cyaniccypher

    (@cyaniccypher)


    2 years, 5 months ago

    Hello,

    I have followed instructions and populated the fields for Account ID and Purchase events under google ADs tracking but it is not working.

    Please advise on how to troubleshoot and fix.

    Thanks;
    Leo

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter cyaniccypher

    (@cyaniccypher)

    Anybody looking at this?

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @cyaniccypher,

    It looks like there might have a conflict on your site. So, this will need to check if that is coming from any other plugin.

    Please make sure that you’ve already done the conflict test. If you haven’t yet, please follow the below procedures for testing purposes.

    • Please deactivate all plugins except the WooCommerce and WooCommerce Conversion Tracking.
    • Clear your site cache as well as the browser cache and try the process again.

      • If you are still having the problem, then kindly contact us through the website for further investigation.

      Regards!

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @cyaniccypher,

    Due to the inactivity of this topic, I am going to mark this topic as resolved. If you have any queries in the future, you can create another thread.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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