Converting registered users to “No role for this website”?

Hi, please carry out the following test. Disable all other plugins except aiowps. Then register a new user. Let me know what happens.

Thank you

When I disable AIOWPS all things work well. As soon as I enable AIOWPS then users are marked as No Role For This Site instead of Subscribers.

Please help fix this.

Thanks.

Did you try what I suggested above?

Regards

I am running wpForo forum plugin, which I cannot disable that.
Except for wpForo, I have disabled all relevant plugins with AIOWPS on, and I still face the issue. Once I disable AIOWPS everything works fine.

I am certain some security feature in AIOWPS is disabling users’ access and making them No Role for This Site. Interestingly this issue occurs for users who registered AFTER I installed AIOWPS; Any users who registered before installing AIOWPS are fine they do not face any difficulty.

I like your plugin, but I cannot use it if it keeps stopping my users from performing things on my website.

Thanks.

Okay, lets try something. Start by disabling all Firewall rules. Then carry out a test. Let me know what happens.

Thank you

I do not have any of these firewall rules checked or enabled, and still, the issue persists.

https://snipboard.io/0FhRrt.jpg

Let me know if you want me to try more things.

Thanks.

Can you let me know what features are enabled in our plugin?

Thank you

Sure, here is the Export data (I have replaced my website name by “mywebsite.com”).

{"aiowps_enable_debug":"","aiowps_remove_wp_generator_meta_info":"","aiowps_prevent_hotlinking":"","aiowps_enable_login_lockdown":"1","aiowps_allow_unlock_requests":"1","aiowps_max_login_attempts":5,"aiowps_retry_time_period":10,"aiowps_lockout_time_length":5,"aiowps_set_generic_login_msg":"","aiowps_enable_email_notify":"","aiowps_email_address":"[email protected]","aiowps_enable_forced_logout":"","aiowps_logout_time_period":"60","aiowps_enable_invalid_username_lockdown":"","aiowps_instantly_lockout_specific_usernames":[],"aiowps_unlock_request_secret_key":"1bpoio8vbjko2ffsqzhq","aiowps_lockdown_enable_whitelisting":"","aiowps_lockdown_allowed_ip_addresses":"","aiowps_enable_whitelisting":"","aiowps_allowed_ip_addresses":"","aiowps_enable_login_captcha":"","aiowps_enable_custom_login_captcha":"","aiowps_enable_woo_login_captcha":"","aiowps_enable_woo_register_captcha":"","aiowps_enable_woo_lostpassword_captcha":"","aiowps_captcha_secret_key":"zbh0g08yeqnrwdly9yyi","aiowps_enable_manual_registration_approval":"","aiowps_enable_registration_page_captcha":"","aiowps_enable_registration_honeypot":"","aiowps_enable_random_prefix":"","aiowps_enable_automated_backups":"","aiowps_db_backup_frequency":"4","aiowps_db_backup_interval":"2","aiowps_backup_files_stored":"2","aiowps_send_backup_email_address":"","aiowps_backup_email_address":"[email protected]","aiowps_disable_file_editing":"","aiowps_prevent_default_wp_file_access":"","aiowps_system_log_file":"error_log","aiowps_enable_blacklisting":"1","aiowps_banned_ip_addresses":"193.27.228.86","aiowps_enable_basic_firewall":"","aiowps_max_file_upload_size":"10","aiowps_enable_pingback_firewall":"","aiowps_disable_xmlrpc_pingback_methods":"","aiowps_block_debug_log_file_access":"","aiowps_disable_index_views":"","aiowps_disable_trace_and_track":"","aiowps_forbid_proxy_comments":"","aiowps_deny_bad_query_strings":"","aiowps_advanced_char_string_filter":"","aiowps_enable_5g_firewall":"","aiowps_enable_6g_firewall":"","aiowps_enable_custom_rules":"","aiowps_place_custom_rules_at_top":"","aiowps_custom_rules":"","aiowps_enable_404_logging":"","aiowps_enable_404_IP_lockout":"","aiowps_404_lockout_time_length":"60","aiowps_404_lock_redirect_url":"http:\/\/127.0.0.1","aiowps_enable_rename_login_page":"","aiowps_enable_login_honeypot":"","aiowps_enable_brute_force_attack_prevention":"","aiowps_brute_force_secret_word":"","aiowps_cookie_brute_test":"","aiowps_cookie_based_brute_force_redirect_url":"http:\/\/127.0.0.1","aiowps_brute_force_attack_prevention_pw_protected_exception":"","aiowps_brute_force_attack_prevention_ajax_exception":"","aiowps_site_lockout":"","aiowps_site_lockout_msg":"","aiowps_enable_spambot_blocking":"1","aiowps_enable_comment_captcha":"","aiowps_enable_autoblock_spam_ip":"","aiowps_spam_ip_min_comments_block":"","aiowps_enable_bp_register_captcha":"","aiowps_enable_bbp_new_topic_captcha":"","aiowps_enable_automated_fcd_scan":"1","aiowps_fcd_scan_frequency":1,"aiowps_fcd_scan_interval":"2","aiowps_fcd_exclude_filetypes":"","aiowps_fcd_exclude_files":"","aiowps_send_fcd_scan_email":"1","aiowps_fcd_scan_email_address":"[email protected]","aiowps_fcds_change_detected":true,"aiowps_copy_protection":"","aiowps_prevent_site_display_inside_frame":"","aiowps_prevent_users_enumeration":"1","aiowps_disallow_unauthorized_rest_requests":"","aiowps_ip_retrieve_method":"0","aiowps_recaptcha_site_key":"","aiowps_recaptcha_secret_key":"","aiowps_default_recaptcha":"","aiowps_fcd_filename":"aiowps_fcd_data_8xne1h51zs","aiowps_last_fcd_scan_time":"2020-11-04 00:38:12","aiowps_banned_user_agents":""}

Okay lets try one more step. Keep the plugin enabled but disable all features. In other words make sure no features are enabled, just the plugin. Then carry out a test.

Let me know what happens.

Thank you

Hi there

Sorry, there seems to be something else wrong here. This time even when I removed AIOWPS, I still saw the same error.

I am checking again and will let you know if something needs to be fixed on your side. Not sure why my new users are being converted to No Role For Site.

Thanks so much for your prompt responses, that is really appreciated.