• Resolved qwik3r

    (@qwik3r)


    I have a question regarding the conversion API. I setup the api as per the instructions here: https://www.pixelyoursite.com/documentation/configure-server-side-events and I did a test purchase however the purchase event only showed as a browser event instead of server side. The only things in the FB Events Manager for server were pageview. Could I have possibly not set something up probably that it’s not tracking the purchase event server side?

    Thanks.

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  • Thread Starter qwik3r

    (@qwik3r)

    I double checked my settings and I definitely have track purchases (hence why it shows under a browser event). While testing the conversion API I do see the page view event for my order, just not seeing ‘purchase’. I checked out as an admin, but I don’t have administrator under the ‘ignore’ settings. Could it be because the purchase event was for $0.00 (doubtful because I don’t have that setting enabled).

    Edit: Could it be that my test purchase event went through as a browser event because I’m not blocking any cookies — and if I had been, it would have went through as server side?

    • This reply was modified 3 years ago by qwik3r.
    Thread Starter qwik3r

    (@qwik3r)

    UPDATE: It looks like it is now showing browser – server under the purchase event to indicate that is indeed receiving CAPI events now. I think I just needed some time for the data to catch up.

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