Contextual help balloons don’t close

  • Resolved Norm Sash

    (@normsash)


    2 years, 4 months ago

    Hi,

    I’m trying to figure out why the WC contextual help balloons won’t close after opening. This seems to be specific to WC as I haven’t noticed this behavior with other plugins.

    Here’s a screencast showing the issue: https://share.getcloudapp.com/QwudjJRX

    Browser in use is Edge but I also tried in Chrome and have the same behavior.

    Thanks,
    -Norm

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Norm,

    That’s odd. Thanks for sending the screencast.

    To get a better idea about your site configuration, please share a copy of your site’s System Status. You can find it under WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Looking forward to hearing from you.

    Thread Starter Norm Sash

    (@normsash)

    Thanks for the reply, Igor. It looks like I have identified the problem. A plugin, WPF – one of my favorites, was using the same help library that WC does, and it was getting loaded twice. The developer is going to release a fix soon.

Viewing 2 replies - 1 through 2 (of 2 total)
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