contents appearing twice in homepage

  • Resolved Saket Jajodia

    (@dzire2dzine)


    2 years, 8 months ago

    I am unable to understand whats wrong but contents seems to be appearing twice in homepage. 1st set seems to be appearing from the Pages section that WooCom created but then again there is another repeat set but with little difference.

    1st set screencast.com/t/jF3439gF
    2nd set screencast.com/t/hDDjjU5qB

    P.S. Also not sure why featured img is appearing as background img.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)

  • Hi @dzire2dzine

    I checked your page and could see the duplicated content and the background image. As a first step, please provide us with the following:

    * A copy of your site’s System Status? You can find it via WooCommerce → Status. Select Get system report and then Copy for support. Once you’ve done that, please paste it here in your response.

    * A screenshot from your front page editor, under WP-Admin → Pages → Front Page.
    You can upload it to a service like Snipboard.io, Droplr or CloudApp and then share the image link from that service with support.

    Thanks

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    
### WordPress Environment ###

WordPress address (URL): https://ssfurnishings.com
Site address (URL): https://ssfurnishings.com
WC Version: 6.6.1
REST API Version: ? 6.6.1
WC Blocks Version: ? 7.6.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: ?
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache mod_bwlimited/1.4 Phusion_Passenger/6.0.14
PHP Version: 7.4.30
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
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Max Upload Size: 15 MB
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SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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shop_order_refund: 1
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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

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All in One Product Quantity for WooCommerce: by WPWhale – 4.3.1
Broken Link Checker: by WPMU DEV – 1.11.16
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Plugins Garbage Collector (Database Cleanup) Old!: by Vladimir Garagulya – 0.14
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### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
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Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
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Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /my-account/cart/
Checkout: #7 - /my-account/checkout/
My account: #8 - /my-account/
Terms and conditions: #106 - /policy/

### Theme ###

Name: Store Front Child for SSF (SS Furnishings)
Version: 2.0.0
Author URL: https://dzire2dzine.com/
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 4.1.1
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?

### Templates ###

Overrides: storefront-ssf/woocommerce/emails/customer-invoice.php
storefront-ssf/woocommerce/single-product/product-attributes.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
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experimental-import-products-task
experimental-fashion-sample-products
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Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-06 17:59:24 +05:30
Options: ?
Notes: 51
Onboarding: completed

### Action Scheduler ###

Canceled: 1
Oldest: 2022-06-17 12:09:20 +0530
Newest: 2022-06-17 12:09:20 +0530

Complete: 2,070
Oldest: 2022-06-17 12:05:53 +0530
Newest: 2022-07-05 15:44:04 +0530

Pending: 7
Oldest: 2022-07-06 08:02:19 +0530
Newest: 2022-07-10 10:26:44 +0530

### Status report information ###

Generated at: 2022-07-06 07:38:25 +05:30
    Thread Starter Saket Jajodia

    (@dzire2dzine)

    screencast.com/t/wLsutco1d
    screencast.com/t/o1DJUljmcYp

    Thanks for getting back, @dzire2dzine!

    For this screenshot – https://www.screencast.com/t/wLsutco1d, could you kindly also share a screenshot of the lower part?


    Link to image: https://d.pr/i/GXdPjw

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    There was nothing else thats why I didn’t sent: screencast.com/t/8vjbDWbyKj

    Hello @dzire2dzine!

    Thanks for the follow-up message!

    I see you are using a child theme for Storefront which might have some customizations associated with it.

    Can you please revert to the default Storefront theme and see if the duplicated products still appear?

    Thanks!

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    Hi @joseph, its self made child theme just for basic customization like css and blocking/adding few things using functions.php

    From what I understand, the problem is with homepage template that I selected for page layout. If I select “Full width” template then top part won’t appear, only 2nd part will appear but then I am unable to find the option to customize them as per my need.

    Hi @dzire2dzine

    Thanks for the update. Great that you figured that out!

    Please let us know if you find the issue persistent even with the original theme itself (minus any customizations). We’ll be glad to check further.

    Thanks

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    Hi Margaret
    Yes, it is, for your reference, currently default storefront theme is only active.

    Hello,

    From what I understand, the problem is with homepage template that I selected for page layout. If I select “Full width” template then top part won’t appear, only 2nd part will appear but then I am unable to find the option to customize them as per my need.

    For the content that comes with the homepage template, it cannot be customized from the page editor (Pages → Front Page). To customize that you’ll need to use a plugin or custom code: https://woocommerce.com/document/installation-configuration/#section-15

    I hope it clarifies.

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    Thank you @maykato
    While we are at it, can you guys also please tell me how to set product page as full width instead of 2 column?

    • This reply was modified 2 years, 8 months ago by Saket Jajodia.

    Hey @dzire2dzine

    While we are at it, can you guys also please tell me how to set product page as full width instead of 2 columns?

    You can achieve this through custom coding or using a plugin. Since custom coding is beyond our scope here, I would suggest the Storefront Powerpack plugin. Check and see if it is something you can consider and create a presales ticket with us if you have any questions about it.

    Hope this helps!

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    Thank you Daniel

Viewing 13 replies - 1 through 13 (of 13 total)
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