• Resolved tapsa1958

    (@tapsa1958)


    The Content with most reactions widget is not working. It says “No reactions found” even though I have few reactions in posts.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniele Alessandra

    (@danielealessandra)

    <p>Hello, the widget shows a list of content sorted by number of reactions. This widget has five options:</p>

    • Title: this is the title of the widget;
    • Filter by reaction: choose to a single reaction to select, if you select a reaction that is non used in any of your content the widget will be empty;
    • Filter by content type: here you may select post, page, media, comment or any other registered content type, if you choose a content type that does not have reactions the widget will be empty;
    • Number of items: how many items to show in the widget;
    • Show icon: if you want the reaction icon next to the title in each row;

    <p>If your settings are correct (i.e. you checked the right content type and you know that at least one content of that type esists, is published and have reactions, and at least one of those reaction is included in the reaction type you selected) but the widget is still empty, you may try one of those procedure:</p>

    1. Disable plugin internal cache<br>
      The plugin has an internal cache system that saves data as file to improve performances, maybe there was a problem invalidating cache at some point and you are having old data.<br>To disable the cache go to Reactions > General Settings > Performance
    2. Remove the widget and add it again<br>
      If you created the widget before editing your reactions you may have inconsistend settings (e.g. you are filtering the Like reaction but meanwile you deleted this reaction and even if you added it again it now has a different ID on the database) in this case you can remove the widget and add it again to solve the problem.

    If none of thore solves the problem contact me using the support forum.

    Thread Starter tapsa1958

    (@tapsa1958)

    Thank you for the instructions. There was some problem with my WP installation. I installed everything new and now it works correctly. Excellent plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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