Content toggle and button issues

I’m having an issue with Content Toggle, too. I can’t see wlfwlf’s links, but curious if it’s what my issue is.

When the user clicks the + to expand a section, it only open a bit. Corrects itself if the user hits – and then + again, but very clunky.

You can see it here: https://fashionmeetsfaith.com/color-code-academy/

Hi @wlfwlf! I’m unable to see the pages you shared. Can you adjust the access levels to make it publicly-viewable so that @nkyjennifer and I could check if her issue is similar to yours?

@nkyjennifer We’ve received bug reports similar to yours before. We already have a fix for your issue, and it would be available when the next version is released.

Hi Alexis,

Sorry I resend you the links:

Content toggle and button (improved) should be displayed like this:
https://drive.google.com/file/d/10T2V8JU7-NcjV25ixSeHcn2aHwE4NKlP/view?usp=sharing

But since the last update it looks like this:
https://drive.google.com/file/d/1T_-4rHU-nAld46GAHWszQstwSFnVHsCB/view?usp=sharing

You can also see the issue in the website: https://sillasderuedas.casa/

Thank you!

Hi @wlfwlf!

It seems that the plugin’s CSS file didn’t load at all, although custom styles for each block remained. Have you tried temporarily deactivating whatever plugin you’re currently using for minification and checking in the plugin settings screen if both the button and content toggle blocks are enabled?

Hi Alexis!

I haven’t any plugin for minification. I have also checked the plugin settings screen and all block are enabled.

I have another website and it happen exactly the same thing. I don’t know what happen, before the last update it was working correctly.

Hi @wlfwlf! Unfortunately, we’re unable to recreate the issue on our end. Have you tried checking if the issue still persists after deactivating all other plugins? You can also share the list of other plugins that you have in both sites (especially recently-updated ones) so that we could check as well. A conflict with another plugin might be causing this.

Hi @alexius08 !

I tried:
– Change PHP version: 7.1(native) and 7.4
– Deactivate all plugins

I got it working again with all the plugins activated, but in 10 minutes it failed again. I don’t know if it’s php version I had 7.4, but currently I have 7.1(native) to test.

Anyway I share my plugin list for your help:
– AAWP
– Akismet anti-spam
– Contact form 7
– Limit login attempts reloaded
– LuckyWP Table of contents
– Really simple SSL
– Regenerate thumbnails
– Schema-All in one schema rich snippets
– Ultimate blocks
– W3 total caché
– WPS hide login
– Yoast SEO

I have also tried to copy and paste the whole html code in other website and it works perfectly with the same plugins, the same configuration. I don’t know what else to do.

This link don’t work (php before 7.4, now 7.1(native)):
https://sillasderuedas.casa/#21_Mobiclinic_Alcazar_la_silla_de_ruedas_autopropulsada_MAS_BARATA_ver_en_Amazon

This link works perfectly (php 7.1(native) never changed):
https://www.moisesbebe.net/er/#21_Mobiclinic_Alcazar_la_silla_de_ruedas_autopropulsada_MAS_BARATA_ver_en_Amazon

Hi @alexius08
I finally got it to work!!
The wordpress theme had a default checkbox marked “fix css rendering lock”
I’ve unchecked it and it works perfectly. But in the other websites the box is checked and it works too, I don’t understand why it fails in one website and not in the other.

If it fails again I will inform you. Thank you!!

Hi @nkyjennifer! We’ve released an update that includes a fix for the issue you reported. Please update to the latest version.