Content Restrictions does not work

  • Resolved beat1963

    (@beat1963)


    2 weeks ago

    Hello
    I work with Elementor and use “ProfileGrid Elementor Content Restrictions”, I use it to restrict content in our extranet by controlling the permissions per sections.
    Until recently this worked fine, but now I have noticed that every logged in user can see the content of all groups. However, I don’t see any errors, neither in the page structure nor with the users.
    Does anyone have a tip as to why this has suddenly stopped working?
    Thanks and regards, Beat

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  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @beat1963,

    Thank you for reaching out! To assist you better, could you kindly confirm the following details from your site?

    Elementor Plugin Version – You can find this by going to your WordPress Dashboard > Plugins > Installed Plugins, and checking the version next to Elementor.

    PHP Version – You can find this under WordPress Dashboard > Tools > Site Health > Info tab, where the PHP version will be listed under the “Server” section.

    Plugin and Extension Version(s)?– Please provide ProfileGrid and Elementor Content Restriction extension version numbers as well, which can also be found in the “Plugins” section.

    Once we have this information, we can investigate further and provide the most accurate solution.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Marking the topic as resolved. Please reply back if you still need our help.

Viewing 2 replies - 1 through 2 (of 2 total)
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