• Resolved vladmoisuc1

    (@vladmoisuc1)


    Hello,

    I recently built a website and when I load it the content loads but it doesn’t show in the browser. Sometimes it does, sometimes it doesn’t. Some times if you refresh it a few times the content shows, sometimes not. It’s very, very weird.
    The website is: https://helpdogs.eu/

    What could the problem be?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Uros Tasic

    (@wpaurorautasic)

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Creativa – Ultimate Multi-Purpose WordPress Theme Support

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server. If you are using SiteLock, manage your caching there.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Seventeen.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter vladmoisuc1

    (@vladmoisuc1)

    They don’t respond in any way…

    Moderator t-p

    (@t-p)

    Try the troubleshooting steps I suggested above ??

    Thread Starter vladmoisuc1

    (@vladmoisuc1)

    @t-p – Thanks. I deactivated the plugins and it seems that the problem is from the redux framework plugin. Thank you a lot!

    Moderator t-p

    (@t-p)

    You are welcome ??

Viewing 6 replies - 1 through 6 (of 6 total)
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