• Resolved gnwysiwyg

    (@gnwysiwyg)


    Hello,
    On our website, we have several pages that offers bundles to customer. The link I shared is the page we most of the bundles. If you clik on any of them in the English version, it doesn’t work. Customers can’t chose, the different options are not showing as in the French version (https://www.ozio.eu/c/homme/ensembles-homme/)

    Do you have any idea what’s going on?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    First of all I see that you have JavaScript errors on your original version which you want to fix. Also I have noticed that in HTML source code you have some <?php code present, which is something you do not want to be there. I believe there is a mistake in your theme, please consult your developer.

    I also experience issues opening the original version of your website from time to time, it takes too long to respond.

    It seems that we are translating your <script type=”text/template”> elements which causes issues after translation. Since you are using our paid version, please use our live chat, so we can verify you and configure the GTranslate settings, so the mentioned elements do not get translated and do not cause issues. Please show this topic link, so we can quickly identify the issue.

    https://my.gtranslate.io

    Thanks! ??

    • This reply was modified 3 years, 10 months ago by edo888.
    Thread Starter gnwysiwyg

    (@gnwysiwyg)

    Hello,
    Thank you for your reply! I’ll check on the errors you mentionned (I’m taking over the website and there’s so much to do and things I haven’t noticed yet so thank you!). Right now, our hosting provider is suffering some attacks that’s why the website is sometimes off ??

    I’ll contact the live chat when the issue with the provider is solved so that you guys don’t waste time.

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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