ContactForm7 not working with Avada 7.1.1

  • Resolved pzmarketing

    (@pzmarketing)


    4 years ago

    Hi,

    I have the latest WP version (5.5.3) and the latest version of ContactForm7 (5.3) and Avada (7.1.1) since I’ve updated to these versions, The contact form is not working anymore (when I press “send” nothing happens).

    I already deactivated all other plugins but nothing changed.

    Somebody knows how to fix this problem???
    Thank you!
    Paula

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme.

    Why you are advised to deactivate plugins and switch to the default theme.

    wistlaumann

    (@wistlaumann)

    @pzmarketing

    same issue here. avada support can’t help. latest version that works 100% is contact form 4.7 on my website. i used the plugin “Rollback” to go back from 5.3 to 4.7

    Thread Starter pzmarketing

    (@pzmarketing)

    thank you Wistlaumann!

    Ive tried both Avada and CF7 to make a contact form operationaL again but it simply isnt working on both fronts. I am receiving the confirmation after submission and the confirmation email but no email is sent to the targeted address.

    Any ideas?

    I have WP 5.7.2, Avada 4.0.3 and CF7 5.4.1, the only plugins are Fusion Core and CF7.The default theme is also updated to twenty-twenty-one.

    CF7 forms are easy to create but unfortunately they don’t work at all. When the user fills the form and clicks the Send button the timer keeps rolling but nothing happens. The message about a new contact is never sent. Disappointing. That ruins the whole idea of web pages.

    This seems to be a known problem with no with no smart fix or work-around. I shall probably look for another solution, for CF7 or for WordPress.

    Kari

Viewing 5 replies - 1 through 5 (of 5 total)
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