• I set up a booking account for a client of mine and in the settings their information is in there as the contact. However, when notifications go out to customers trying to get reservations at this restaurant, my name and contact is going out to the customer. I am not affiliated with the restaurant and a customer contacted me about the restaurant. Why is this happening and how can I stop it? My email and information is not saved anywhere in the settings.

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  • Hi @prhiam,

    In order to comply with most server email setups, the plugin uses the admin email address from the overall WordPress settings in the FROM header of the email, and puts the reply-to email in the REPLY-TO header.

    Most email clients recognize this and correctly display the email from the REPLY-TO name and email address, but not all of them.

    If you want to change this, you can change the admin email on the site under the general WordPress settings page. If you don’t want to change that, you can override the FROM address in the bookings plugin using this tiny plugin:

    https://gist.github.com/NateWr/fbbe6f0eafa7359de161

    To use this plugin, click the Download button, unpack the .zip file, and open the .php file in a text editor. Find this line near the bottom:

    
    return '[email protected]';
    

    Change the email address to whatever you’d like. Save the .php file and upload it to your /wp-content/plugins/ directory. You can then activate it from the Plugins page in your WordPress admin area.

    If you make a change to the From address, you should be sure to test to make sure your emails are still being delivered to several different recipients. If you use a From address which your email server is not configured for, your email will frequently be blocked as spam.

    Your web host can help you determine the appropriate From address to use to meet your email server requirements.

Viewing 1 replies (of 1 total)
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