contact info (footer edit) is not shown on safari

  • LenaKo

    (@lenakofromtw)


    2 years ago

    When using mobile phone-safari, the fax number in the footer cannot show correctly. It will leave a blank there. But it will function correctly using Edge and Chrome.
    No problem with the computer.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • threadi

    (@threadi)

    A link to the page might help. Or you can contact the support of the theme you are using.

    Thread Starter LenaKo

    (@lenakofromtw)

    Hi! Thanks for reply.
    Please find below the link:
    https://www.cintrade.com.tw/

    threadi

    (@threadi)

    Unfortunately I don’t have Safari at hand. However, the number is visible in Chrome on mobile.

    My guess is that your Safari may recognize the number as a phone number and link it individually. For this kind of linking your theme then again has no style at hand.

    A solution could be that you link the fax number as well as the phone number – if that is possible, I don’t know the theme. Or you contact the support of your theme as already written above.

    Thread Starter LenaKo

    (@lenakofromtw)

    I linked the fax number as the phone number, and it works!
    Thanks a lot!

    threadi

    (@threadi)

    Glad if I could help. You are welcome to set the topic to solved.

Viewing 5 replies - 1 through 5 (of 5 total)
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