Contact forms not working

Hi.

I have discovered that the contact forms I have been using (forminator free) don’t send a form submission through to my email. I have spoken to my service provider and they advised I try an smtp connection using their webmail. I have set up wp mail using the launch wizard but that doesn’t work either I get an error message when I send a test email. I don’t know wish way to turn now….where the issue lies. Is there a permission on my website I need to enable. I just go round in circles. Can anyone suggest anything I might try? TIA debs

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