Contact forms not showing (IE11)

  • Resolved jeronimus

    (@jeronimus)


    4 years, 1 month ago

    Dear sir, madam,

    I have a problem with Internet Explorer 11 because my contact forms are not visible. If I use Chrome or Microsoft Edge the contact-forms appear. I’m using the ‘Kali Forms’ plugin. Is there a fix for this?

    Thank you in advance.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @jeronimus

    Thanks you for reaching us !

    Can you send us the URL of the website where your problem is to take a closer look?

    Please let me know if you have some more questions !

    Have a nice day ! ??

    Warmly,
    Marian

    Thread Starter jeronimus

    (@jeronimus)

    Hallo Marian,

    The link of my website is:

    https://www.letselschaderecht.com

    Thank you in advance.

    • This reply was modified 4 years, 1 month ago by jeronimus.

    Hello @jeronimus

    Thanks you for reaching us !

    Internet Explorer has some issues as it doesn’t support the newer libraries/styles that are required for Allegiant and Kali form to function and look correctly. This is unfortunately out of our control, and we do recommend that users keep their browsers up to date for the best possible experience. Tested and it works perfectly well on Microsoft Edge which is the replacement browser for IE.
    Fixing that issue on IE will make it look worse on the other browsers unfortunately.

    Please let me know if you have some more questions !

    Warmly,
    Marian

    Thread Starter jeronimus

    (@jeronimus)

    Dear Marian,

    Thank you for your response.

    Is there a plug-in that only tells an Internet Explorer user to switch to Microsoft Edge?

    I also tried to use Contact Form 7 on the Hompepage, but then a code from Kali Forms remain visible. Is there any way to remove that code?

    Thank you in advance.

    Jeronimus

    • This reply was modified 4 years, 1 month ago by jeronimus.

    Hello @jeronimus

    “Is there a plug-in that only tells an Internet Explorer user to switch to Microsoft Edge?”
    You can search for such a plugin, unfortunately I do not know anything like this.
    “I also tried to use Contact Form 7 on the Hompepage, but then a code from Kali Forms remain visible. Is there any way to remove that code?”
    What error did you receive? can you send us a screenshot?
    Thank you for your understanding!

    Please let me know if you have some more questions !

    Have a nice day ! ??

    Warmly,
    Marian

    Thread Starter jeronimus

    (@jeronimus)

    Hello Marian,

    I fixed the problem by using the customizer, layout and the empty space by “Shortcode”. I now use the “shortcode” part for contactform7 and it works perfectly on Internet Explorer, Edge and Chrome.

    Thank you for your service.

    Jeronimus

Viewing 6 replies - 1 through 6 (of 6 total)
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