Contact forms – not receiving emails

  • Hi,

    I am currently using the Zeeminty theme for my website https://www.fancypantscustomcakes.com.au

    I have two contact forms set up
    – contact form 7
    – form manager (used for quote request submission)

    Originally i had the emails set up to send to [email protected] but need them sent to [email protected]

    When i changed it all over the emails were not being received in the new email address. I tried using a SMTP plugin, but that makes all the forms unable to send and submit. Im 90% sure i had all the right details in for the smtp. I have had to deactivate all the contact forms as they are not being received.

    if anyone can help that would be brilliant.

    Thanks!

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  • If the SMTP plugin meant that the emails didn’t send, it’s most probable that your SMTP details weren’t right. Did you see error messages?

    Thread Starter Brooke082010

    (@brooke082010)

    Thanks for the reply.

    Ive managed to get it to send to my personal hotmail account but cannot get it to send to my clients web site based one ([email protected])

    I have turned off all filters for spamming in the email account but still nothing.

Viewing 2 replies - 1 through 2 (of 2 total)
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