Contact forms do not work anymore

  • Contact forms stopped suddenly after working for years.

    No error message – but nothing happens while using the SUBMIT-button.
    Even does not work when all plugins are deactivated and a standard theme is in use.

    Contact form 7 Vers. 5.1.7
    WP 5.3.2.
    Theme Avada 6.2.2.

    Urgent help needed.

    Thanks.

    • This topic was modified 4 years, 7 months ago by timk7.
    • This topic was modified 4 years, 7 months ago by timk7.
    • This topic was modified 4 years, 7 months ago by timk7.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • I have them same issue, but it was sending successfully in safari – were you able to test Safari?

    I found the culprit to be the reCaptcha V3 integration, which has always been troublesome, shame CF7 dropped support for V2, but I’ve now installed ReCaptcha v2 for Contact Form 7 which has resolved the issue but now I have to use reCaptcha V2.

    Hopefully CF7 will fix this.

    Thread Starter timk7

    (@timk7)

    I do not use reCaptcha.
    Safari does not work – it seems that it works on a windows-machine but not on apple machines.

    Thread Starter timk7

    (@timk7)

    Any ideas how to fix that?

    I’m sorry, I’d need to know a great deal more info to be able to help but I just don’t have the time to provide free support at the moment (I’m not in any way associated with this plugin or its developer).

    The best thing you can do is research, test and take accurate records of this. Then share that information. The community may then be able to offer help after reading the details but with so little information it’s impossible to advise without stabbing in the dark.

    You can also try the WordPress Stack Exchange forums if CF7 support take too long to reply. Or buy a contact form plugin as free ones aren’t always obliged to provide timely support.

    Hopefully CF7 support will respond to this and help resolve both yours and my issues.

    • This reply was modified 4 years, 7 months ago by Joshaw.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    @joshaw Please do not hijack others’ threads. That prevents the original poster from getting real support. Open your own thread if you have a problem.

    I have the same problem! Can I just reply to someone else’s post with “Me too”?

    @timk7 Where can we see the website in question?

    Thread Starter timk7

    (@timk7)

    [URL redacted]

    @takayukister understood – I thought I was being efficient by finding someone with the same issue as me but I guess not.

    I will start my own thread and await your reply.

    Thread Starter timk7

    (@timk7)

    This is the website: frautanja.de/kontakt/

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    I’ve just tested the form. Seemingly it’s working, no?

    Thread Starter timk7

    (@timk7)

    It seems that it does not work on Apple machines with any browser.

Viewing 10 replies - 1 through 10 (of 10 total)
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