• oakol

    (@oakol)


    Hi. We’re building the Senses theme for a client and have it on our vps test server before it goes live and premium. We’ve tried several contact forms on the site and none of the test emails are being received. We’re sure it’s not the vps nor the contact forms.
    Any suggestions?
    Thanks in advance.

    • This topic was modified 8 years ago by oakol.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Shaped Pixels

    (@shaped-pixels)

    Greetings! This won’t be the theme, but it’s either going to be one of the following:

    1. The form settings for the form action (to send to the email address)
    2. Server setup

    Are you using your own custom form code or a forms plugin?

    Thread Starter oakol

    (@oakol)

    Thanks for your fast reply. We’ve tried Contact Form 7 and FS Contact Form. We’re also testing the Abberation theme on the same vps for a client and both forms work on it. Same settings on all the forms on both themes.

    Theme Author Shaped Pixels

    (@shaped-pixels)

    But it’s not sending to your email from Senses Lite? That is odd because there is nothing in the theme that touches forms except field styling with CSS. No scripts, no built-in form code other than for the search widget. But that should not affect a contact form, especially from a plugin such as the ones you are using.

    So the settings you have for your contact form is the same for your test site and you simply change the themes only where the senses lite is the one that it doesn’t send your contact form submission?

    Theme Author Shaped Pixels

    (@shaped-pixels)

    quick follow up… is the senses lite and aberration theme running on two different test sites? I’m wondering if they are separate and each test site is using different plugins, if there’s a plugin with the Senses lite that is causing a conflict? One way to find out is to disable all plugins except the contact form plugin and try it.

    UPDATE: I just enabled the contact form on the live demo site for Senses Lite using the Contact Form 7 plugin. I filled out the form and clicked send…I received the email in my inbox.

Viewing 4 replies - 1 through 4 (of 4 total)
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