Contact Form values

Also I don’t understand where to put the form values. What contact forms is this plugin compatible with?

Hi!

> Do I need to copy the form values from your screenshot?
No, it’s just an example.

> Couldn’t you have added this text to the information so that I could copy it without having to write everything manually from the screenshot?
It doesn’t make sense. All values provided as an example.

> What contact forms is this plugin compatible with?
This information is provided in the first paragraph of description: “Only contact forms, which send emails, are supported as our plugin hooks the wp_mail function to get the forms’ data”. Try using “Contact Form 7”.

Thanks.

Best regards,
SCAND Team

Thanks for your reply!
I got it now, makes sense when using Contact Form 7!

Why is both topic and Subject required, and does both of these have to be text input fields? I’d like topic to be a drop down menu, is that possible?

I tried sending a request, the email is sent but nothing appears in osticket. I enabled logging, but where are the logs?

> Why is both topic and Subject required
Because they are required on the osTicket side. Here is a description of API.

> I’d like topic to be a drop down menu, is that possible
The drop down menu is possible. Please check 1 and 2 topics to see how you can do that via Contact Form 7.

> I enabled logging, but where are the logs?
The log is stored into plugin root folder. It should be here: \wp-content\plugins\scand-osticket-connector\osticket-connector.log

Best regards,
SCAND Team