Contact form sending multiple emails

  • thealphabeta16

    (@thealphabeta16)


    3 years ago

    Hi All

    I am having issues with my contact form sending the email multiple times. Sometimes I get it twice, sometimes three times. It seems to have started over the last 2-3 weeks. Is anyone else having this issue and found a solution?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter thealphabeta16

    (@thealphabeta16)

    Hi Takayuki. Thanks for your message

    I use Flatsome

    Is there an easy way to export a list of plugins?! I have quite a lot

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Go to Tools > Site Health > Info. There should be the Active Plugins section. You’ll find a list of plugins there.

    Thread Starter thealphabeta16

    (@thealphabeta16)

    Perfect yes, thank you:

    AFL UTM Tracker	Version 2.4.11 by Appfromlab | Auto-updates disabled
Anti-Spam by CleanTalk	Version 5.166 by СleanTalk <[email protected]> | Auto-updates enabled
AnyTrack for WooCommerce	Version 1.3.2 by AnyTrack Ltd. | Auto-updates enabled
Bulk Edit Products, Prices & Attributes for Woocommerce	Version 1.0.9 by ELEXtensions | Auto-updates disabled
Code Snippets	Version 2.14.2 by Code Snippets Pro | Auto-updates disabled
Contact Form 7	Version 5.5.2 by Takayuki Miyoshi | Auto-updates enabled
Cookie Notice & Compliance for GDPR / CCPA	Version 2.1.5 by Hu-manity.co | Auto-updates enabled
DHL Express Commerce	Version 1.0.1 by DHL Express | Auto-updates disabled
Disable Real MIME Check	Version 1.0 by Sergey Biryukov | Auto-updates enabled
Duplicate Page	Version 4.4.5 by mndpsingh287 | Auto-updates enabled
Duplicator	Version 1.4.3 by Snap Creek | Auto-updates enabled
Facebook for WooCommerce	Version 2.6.7 by Facebook | Auto-updates enabled
Fix Image Rotation	Version 2.2.2 by Gagan Deep Singh | Auto-updates enabled
Gift Up!	Version 2.15 by Gift Up! | Auto-updates disabled
Klaviyo	Version 2.5.4 by Klaviyo, Inc. | Auto-updates enabled
Metorik Helper	Version 1.5.1 by Metorik | Auto-updates disabled
Nextend Social Login	Version 3.1.2 by Nextendweb | Auto-updates disabled
Plugin Logic	Version 1.0.7 by simon_h | Auto-updates disabled
PPOM for WooCommerce by N-MEDIA	Version 23.2 by Najeeb Ahmad (Latest version: 23.8) | Auto-updates disabled
Product Feed ELITE for WooCommerce	Version 2.9.0 by AdTribes.io | Auto-updates disabled
Really Simple SSL	Version 5.1.3 by Really Simple Plugins | Auto-updates enabled
Redirection	Version 5.1.3 by John Godley | Auto-updates enabled
Regenerate Thumbnails	Version 3.1.5 by Alex Mills (Viper007Bond) | Auto-updates enabled
Synctrack - Add Paypal Tracking Auto	Version 1.0.0 by Omegatheme | Auto-updates disabled
Trustpilot-reviews	Version 2.5.888 by Trustpilot | Auto-updates enabled
Wnw Optimization	Version 5.14 by ThemePlan | Auto-updates disabled
WooCommerce	Version 5.9.0 by Automattic | Auto-updates enabled
WooCommerce Google Analytics Integration	Version 1.5.4 by WooCommerce | Auto-updates enabled
WooCommerce PayPal Payments	Version 1.6.1 by WooCommerce | Auto-updates enabled
WooCommerce PDF Invoices & Packing Slips	Version 2.10.3 by Ewout Fernhout | Auto-updates enabled
WooCommerce Pixel Manager	Version 1.11.7 by woopt | Auto-updates enabled
WooCommerce Price Based on Country (Basic)	Version 2.0.28 by Oscar Gare | Auto-updates enabled
WooCommerce Price Based on Country Pro Add-on	Version 2.11.2 by Oscar Gare (Latest version: 2.12.0) | Auto-updates enabled
WooCommerce Product SKU Generator	Version 2.4.5 by SkyVerge | Auto-updates disabled
WooCommerce Stripe Gateway	Version 5.7.0 by WooCommerce | Auto-updates enabled
WooSidebars	Version 1.4.5 by WooCommerce | Auto-updates disabled
WP Product Feed Manager	Version 1.36.0 by Michel Jongbloed | Auto-updates enabled
YITH WooCommerce Ajax Product Filter	Version 4.4.0 by YITH | Auto-updates enabled
YITH WooCommerce Wishlist	Version 3.3.0 by YITH | Auto-updates enabled
Yoast SEO	Version 17.6 by Team Yoast | Auto-updates enabled
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7, WooCommerce, and Yoast SEO. Leave it for a while and see how it goes.

    Why you are advised to deactivate plugins and switch to the default theme.

    b2nmusic

    (@b2nmusic)

    its a well known bug with contact form 7 which they fail to address and just par blame on anything else, many threads about this exact problem from the past few years, this plugin must of lost a lot of users overtime who have faced this exact issue.

    Thread Starter thealphabeta16

    (@thealphabeta16)

    Ah thank you for your message, yeah I have to admit I don’t know how turning off my theme and all plugins is going to help me run my business. They are essential!

    Have you found a good alternative?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Contact form sending multiple emails’ is closed to new replies.