Contact Form redirects to open email

  • Resolved slittle2

    (@slittle2)


    5 years, 2 months ago

    Hello,
    Clicking on any field in the contact form does not allow me to type in it. Instead, it opens a mailto:[my site administration email] link. This is not even the correct email address for the form.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • You have a mailto link tag surrounding your CF7 form that should not be there:

    <div role="form" class="wpcf7" id="wpcf7-.." lang="en-US" dir="ltr">

  <a href="mailto:[email protected]">

    <div class="screen-reader-response"></div>
   <form action="/contact/#wpcf7-..1" method="post" class="wpcf7-form" novalidate="novalidate"> ..

    If you added this you just need to delete it.

    Otherwise switch temporarily (nothing will be lost when you switch back) to a WP default theme & disable all plugins other than Contact Form 7 to see if the problem goes away.

    Make sure you also temporarily disable WP Bakery/Visual Composer which often causes problems.

    If it does you can switch back to your theme & re-activate each plugin one by one to see when the problem occurs.

    Thread Starter slittle2

    (@slittle2)

    Somehow, there was a missing </a> tag in the HTML that propagated the link throughout the rest of the page. Fixed!

Viewing 2 replies - 1 through 2 (of 2 total)
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