Contact Form not working after 5.7 WP Update

  • Resolved goofychas

    (@goofychas)


    3 years, 8 months ago

    I just updated to WP 5.7 and am testing out all the functions on my site. My WP Forms does not appear to be working after the update? To clarify, you can fill out the form and it says “success” but the message is not coming through to my email. How do I fix this please?

    • This topic was modified 3 years, 8 months ago by goofychas.

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Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @goofychas,

    I’m sorry to hear that you’re having issues with email delivery.

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

    Thread Starter goofychas

    (@goofychas)

    Thank you so much for your reply, I really appreciate it. I will check this out and see if it helps.

    Hi @goofychas,

    You’re most welcome! I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    I have the same issue. Is any solution for this?

    Thread Starter goofychas

    (@goofychas)

    @vilim

    I was able to do what they suggested by configuring a SMTP plugin on your site so that emails are sent as authenticated. https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/

    Thank you goofychas, it works for me too.

Viewing 6 replies - 1 through 6 (of 6 total)
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