Contact Form Not Working

  • Resolved David

    (@boopis)


    1 year, 6 months ago

    The contact form doesn’t seem to work. Keep getting the error message. Tried redirecting too but not working. Emails are working with WP SMTP. Tried with and without reCaptcha. Deleted and created new form still the same issue. There really doesn’t seem to be a good way to debug since there are no console logs on submit. Any help would be great. Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @boopis,

    Sorry for the inconvenience caused to you.

    I have replicated the issue and passed on the details to our developers to investigate the issue in detail. Rest assured, I will get back to you as soon as I receive an update from them. Till then, I appreciate your patience and understanding in this matter.

    Have a good one!

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @boopis,

    The dev team has added the task to the tasks list. We will release an updated version of the plugin as soon as it is done.

    Please feel free to open a new thread if you face any other issues.

    Have a nice day!

    Same issue here. Looks like Spectra 2.6.0 broke the contact form. Rolled back to 2.5.1 to get form working again.

    This is the second time in not to long that a Spectra update has broken the contact form. Please make sure dev team gets contact form added to their testing procedure before releasing new versions.

    Thanks,
    Justin

    I can confirm Spectra 2.6.2 has resolved this form issue for me.

    Hi @jahnstek,

    Glad this works for you.

    It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.

    By the way, I was wondering if you might be able to help us as well. If you don’t mind, I’d appreciate it if you could give Spectra a 5-star through our profile on W.org and tell others how you feel about it.

    This would help other users make a comfortable decision while choosing the theme and be assured of our support.

    Please spare the time to let me know if/when you leave the review so I can say my?thank?you!

    Contact form not working for me either.
    Just error message, no log.
    Tried with multiple email.
    SMTP is ok, i receive WordPress mail.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @zoriko,

    Would you please start your own thread?

    Let’s help the forum stay “clean” as per the forum guidelines.

    Have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)
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