Contact Form Button Does Nothing?

Hi @thevp1 ,

It seems the button is not a “Gutenverse Submit Button” but a normal “Gutenverse Button”. You can try use Gutenverse Submit Button inside the form builder instead.
This might be a flaw from the theme, we will update the theme later.

Thank you for reporting this.

Thanks. I am now using the Gutenverse submit button but it still doesn’t work.

I thought that by using a contact form from the Gutenverse Library that this would work automatically?

I am now using another contact form from the library. This works in so far as it sends the message. I receive the confirmation email and the message sent through the contact form. However after pressing the submit button, there is no thank you message and the form disappears leaving just the heading at the top.

I may have to resort to a plain normal contact form as this is the only think preventing the site from going live at the moment.

Hi @thevp1 ,

Perhaps the form builder setting is set to “hide after submit”?
check this screenshot for reference : https://prnt.sc/MZ7VcFiyH1x4

Which contact form in the library did you use?
We might need to check the form.

Thank you.

Hide after submit is off.

At the moment I am using the first contact form in the Gutenverse library. The one at the top left of the sections/contact screen.

I think there is something missing from some of these contact forms so it may be worth checking and reviewing them?

I will test a few more and see if I can find one that works.

Hi @thevp1 ,

We might need to check the contact form.

Thank you for reporting this.

I tested all the contact forms now and none of them work properly. Perhaps it is an issued with the Intrace theme?

It is a shame because these contact forms look great on the site and I know it is going to be a problem to get anything similar using a standard contact form plugin.

Hi @thevp1 ,

At the moment we are trying to restructure all the contact forms from our library.

Thank you for your patience.

I am having the same issue.

I used Contact Form 7 instead and that works. But I would rather have used the Gutenverse contact form. It just looks better to me.

We have updated our contact forms from the section library.
Please kindly check and try importing the contact form again.

While templates from themes such as Intrace will be updated later.

Thank you for your patience. ??

Hello Guys,

same problem on this page (https://extrawebagency.com/contatti/), evrything setted but when I click submit, button does nothing!

It worked the first time I tested it, but after some style change, it does not work anymore.

Thank You

Hello @freddyroma1982

Sorry for the late reply.
We didn’t see your question because you replied to an old solved topic.
Please create a new topic so we could assist you there.

Thank you.