Contact Form 7 – Thank you message on Desktop, none on mobile

  • Resolved johnm243

    (@johnm243)


    3 years, 12 months ago

    When testing and the completed form is submitted on my Win 10 desktop, a success / validation message saying Thank you for your message. It has been sent. is displayed in a green rectangle.

    There is no message on my Android cell phone nor on my Android tablet, just a light yellow rectangle above the submit button.

    Screen shot examples:

    Desktop: https://prnt.sc/vtpg45
    Cell Phone: https://prnt.sc/vtpgli
    Tablet: https://prnt.sc/vtphq0

    Any ideas on how to fix this? I am running CF7 v. 5.3.

    Thanks very much,

    John

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter johnm243

    (@johnm243)

    When I looked at the test emails I received as well as those in Flamingo and in my SMTP email plugin logs, it appears as if messages sent through my tablet and cell phone forms are not being sent!

    More testing required in order to verify!

    John

    Thread Starter johnm243

    (@johnm243)

    OK, I figured this one out! I use Evernote for all my notes. When checking this out again, I noticed something that was a bit strange in how the browser was presenting info. So I went directly to the forms instead of clicking on the page link in Evernote.

    Boom! All 5 of the forms worked properly!

    John

    Hello @johnm243,

    I’m glad you discovered the origin of the problem. If you need help again, try to provide the URL of the website where the problem is occurring, this makes it much easier to understand what is happening.

    Best regards,
    Yordan.

Viewing 3 replies - 1 through 3 (of 3 total)
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