Contact form 7 stops working while using W3TC

  • Resolved nileshpsq

    (@nileshpsq)


    4 years, 10 months ago

    If you fill up the form, it keeps loading, this is happening after installing the W3tc plugin.

    How can you hello with this. I have googled a lot and this is a common problem a lot of users are facing.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 16 through 25 (of 25 total)
  • Thread Starter nileshpsq

    (@nileshpsq)

    @vmarko It also looks like it has stopped clearing the cache. I removed one page but it is still visible. weird. My page cache is enabled.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @nileshpsq

    Those files are on the CDN you are using. So you can exclude those files from being served from the CDN in Performance>CDN>Rejected files: and add /wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=5.1.6
    And add that page to “Never Cache following Pages” in Performance>page Cache:
    E.G.
    /senior-storyteller-and-creative-writer/
    Also make sure to purge CDN and W3 Total Cache.
    Have you tried disabling the plugin and see if the issue persists?
    THank you!

    Thread Starter nileshpsq

    (@nileshpsq)

    @vmarko I’ve not tried with disabling the plugin yet.As I mentioned when I purge cache all including cdn, it still reflects the old page for quite sometime which was not the case earlier. Am I missing something?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @nileshpsq

    Possibly it’s stuck in the cache or browser cache. Try deleting the /cache/ folder manually.

    Thread Starter nileshpsq

    (@nileshpsq)

    you mean deleting the folder from the server itself? @vmarko

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @nileshpsq

    Yes, that is correct.
    Thank you!

    Thread Starter nileshpsq

    (@nileshpsq)

    @vmarko I added this path in rejected URL > /wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=5.1.6

    It’s still taking from CDN in the page.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @nileshpsq

    Thank you for the information.
    Can you please disable W3 Total Cache and see if the issue persists?
    Thank you!

    Thread Starter nileshpsq

    (@nileshpsq)

    Hi @vmarko I’ve disabled the plugin. The assets it’s still taking from CDN, is that correct even if the plugin is disabled? The CDN is set through W3TC itslef.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @nileshpsq

    Thank you for the information.
    I’ve checked this and no, nothing is being served from the CDN at the moment. Please check the screenshot.
    This being said I believe that the issue is related to CF7 ajax call. Or possibly there is a conflict with some other plugins.
    Thank you!

Viewing 10 replies - 16 through 25 (of 25 total)
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