Contact Form 7 & SMS

  • Resolved tc4thewin

    (@tc4thewin)


    5 months ago

    I have everything set up and integrated for my form responses to be sent to me as a text. It looks great and gives me all of the info except for one field where the prospect can choose they type of service from a drop down menu. I have inserted menu-400 but that does not provide what the prospect chose, it only shows menu-400 in the text I receive. I tried using menu-400 multiple “Kitchen Cabinets” “Bathroom Cabinets” “Door & Drawer Replacement” “Other Painting Services” but that just shows menu-400 multiple “Kitchen Cabinets” “Bathroom Cabinets” “Door & Drawer Replacement” “Other Painting Services” in the text I receive. This is one of the most important fields in the form. Does anyone know what I can do to have the selected type of service come through in the text? I am using ClickSend if that is helpful

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter tc4thewin

    (@tc4thewin)

    https://millercabinetpaintingoh.com/

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Setting up mail

    What email settings do you have in the Mail tab panel?

    To protect personal data, hiding email addresses in the settings or replacing them with dummy addresses is strongly advised. You can also include screenshots.

    Thread Starter tc4thewin

    (@tc4thewin)

    To be clear, the email is coming through fine. I cannot get it to display in the sms text.

    Here is the screenshot you requested

    Thread Starter tc4thewin

    (@tc4thewin)

    Here is the email I receive which is perfect

    Here is the text message that I receive which does not provide the specific service. I tried it with just the {{menu-400}} and {{menu-400 multiple “Kitchen Cabinets” “Bathroom Cabinets” “Door & Drawer Replacement” “Other Painting Services”}}

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter tc4thewin

    (@tc4thewin)

    I am in the process of building the site. Currently, the plugins are:

    Astra Pro
    Classic Efitor
    Contact Form 7
    Flamingo
    Security Optimizer
    Site Kit
    SMS Contact Form 7 Notifications
    Spectra
    Speed Optimizer

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What if you deactivate the “SMS Contact Form 7 Notifications” plugin?

    Thread Starter tc4thewin

    (@tc4thewin)

    That’s what is allowing me to receive sms text messages. I just need to know what I need to input so that I get the dejected service in the sms text message.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    That is a question you should post to the plugin’s support forum.

    Thread Starter tc4thewin

    (@tc4thewin)

    Thanks! We are using ClickSend so I’ll reach out to their customer support.

Viewing 11 replies - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.