Contact Form 7 + SendinBlue doesn’t send welcome email to new subscribers

  • hi. I just setup a WordPress website, integrated Contact Form 7 with SendinBlue via API.

    I have a Newsletter form, which require emails only.

    Now I’m sure I make it connected to a SendinBlue contact list, and a SendinBlue email template.

    It should be sending a welcome email to my new subscriber, but it doesn’t.

    Anyone has a solution?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Setting up your contact forms

    What do you have in your Sendinblue tab panel?

    Thread Starter Nguyen

    (@itsnguyen)

    I have checked: ?Add form submitters to your contact lists

    I have chosen the contact list to add new subscribers to.

    I have checked: ?Send a welcome email to new contacts

    And I have chosen the email template I created in SendinBlue.

    Yes I read that article and all, still no work.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Have you confirmed that a new contact is successfully created in your Sendinblue list after you submit the form?

    Thread Starter Nguyen

    (@itsnguyen)

    Yes, new contacts do appear in SendinBlue list after I submit the form.

    It seems like a problem in the triggering stage of sending welcome emails

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    It might be that email requests to API are failing for some reason. See Debugging in WordPress and try setting the WP_DEBUG an WP_DEBUG_LOG constants to true. If the API requests are failing, you’ll find some clue in the debug.log file.

    Hi! I have the same issue. Have you found the solution please?

    @takayukister

    I have the same issue. My settings are the same.

    The welcome email is not sending. Can it have anything to do with this previous thread about the same issue?

    Can you please help?

    @takayukister

    I have the same problem. The welcome emails is not sending.

    Can you please help?

    WP_DEBUG:

    [13-Sep-2023 15:21:03 UTC] PHP Notice:  HTTP-Response: 400 Bad Request {"code":"missing_parameter","message":"name is missing in to"}
 von https://api.sendinblue.com/v3/smtp/email in /var/www/xyz.de/wp-content/plugins/contact-form-7/includes/functions.php on line 658
    • This reply was modified 1 year, 2 months ago by msp78.
    • This reply was modified 1 year, 2 months ago by msp78.
Viewing 8 replies - 1 through 8 (of 8 total)
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