• Sam

    (@soumendra)


    Hello,

    I am using contact form in my website: https://occult-study.org/contact/

    At first we can’t get any mails in our e-mail if someone contact us.

    And now there is another problem. If any one attach a file in the contact form they can’t even send the message.

    Can you please take a look into it and suggest me what am I doing wrong.

    Looking forward for your reply.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • ptbydimi

    (@ptbydimi)

    Did u use the tags correctly?

    FOR EXAMPLE
    {FORM TAB}
    <p>Name:<br />
    [text* your-name] </p>

    <p>Email<br />
    [email* your-email] </p>

    <p>Topic<br />
    [text your-subject] </p>

    <p>Message<br />
    [textarea your-message] </p>

    <p>[submit “Send”]</p>

    {EMAIL TAB}
    To: //your email addr

    From: [your-name] <[your-email]> => gives error but ignore

    Subject: [your-subject]

    Additional headers: Reply-To: [your-email]

    Message Content:
    From: [your-name] <[your-email]>
    Subject: [your-subject]
    Content: [your-message]

    => for the attachted files, you have to scroll down in the {EMAIL TAB} and you’ll find a text box where you’ll have to put the tag for your file (which u used in the {FORM TAB}).

    File attachtments:
    [file]

    ianconey

    (@ianconey)

    I have used exactly these tags and can complete the form OK but do not receive any email.

    Did you mean to add // in front of the EMAIL TAB To field. I have tried with and without // with no success.

    Is there any method to debug this? My config looks fine.

    Any advice appreciated.

    Ian

Viewing 2 replies - 1 through 2 (of 2 total)
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