• Resolved subtleeffect

    (@subtleeffect)


    I have setup and configured Sendgrid’s general settings with a valid API key with the correct permissions. When I test the plugin within the settings page, the email gets sent and I can verify that it was sent through Sendgrid when I logon to my dashboard. However, when I fill out a contact form using Contact Form 7, the email does not send through Sendgrid’s API (no record of it in my dashboard), and if I look at the meta information on the email, I see that it was sent using PHP Mailer. How do I get this to work as expected?

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  • Thread Starter subtleeffect

    (@subtleeffect)

    To update this, I’ve tried using both SendGrid’s API and SMTP without luck. I’m authenticating via API key, and verify the settings using the form within this plugin’s Settings page.

    We can take Contact Form 7 out of the picture, because just normal “Forgot my Password” emails generated by WordPress itself do not get sent using SendGrid even though it is set up and configured.

    I’m hosting on Pantheon, so this is really important – email is undeliverable unless sent through a third party transactional service. Perhaps its an issue with the latest version of this plugin?

    Thread Starter subtleeffect

    (@subtleeffect)

    I have isolated the issue. SendGrid breaks specifically when a plugin called “ilightbox” is installed (https://codecanyon.net/item/ilightbox-revolutionary-lightbox-for-wordpress/3939523).

    This is a beautiful plugin that really handles photo galleries very well. I’ve contacted the author about the incompatibility, but have not yet heard back. I’m not sure how many people this would impact, but I suspect that the community would have a vested interest in finding out WHY this incompatibility exists (i.e. what causes it) because it is likely the case that anyone having problems with SendGrid’s plugin has another plugin installed that suffers from the same issue.

    Anonymous User 12640152

    (@anonymized-12640152)

    Hi.

    Since this ‘ilightbox’ plugin is closed source, only the author can verify the incompatibility.

    We see that you have contacted the plugin author and fixed your issue:
    https://codecanyon.net/item/ilightbox-revolutionary-lightbox-for-wordpress/3939523/comments?page=57&…

    As such we will consider this topic closed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Contact Form 7 Not Sending via Sendgrid API’ is closed to new replies.