Contact Form 7 No Longer Wokring

  • Hello,

    We have been using contact form 7 for a few months to collect photos but as of 12/24/2018 we are no longer receiving the emails. We had been getting them for 2 months and then they stopped. We have sent several tests and switched email accounts a few times to troubleshoot. They are not stuck in a spam folder, I’m just looking for some help in figuring out a way to start receiving the emails again and if there is any way to get the lost emails back.

    Thank you,

    The page I need help with: [log in to see the link]

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  • Is the form successfully submitting? Do you get any errors? Are you using a php mail or a SFTP authenticated email account like google or outlook? Is your from sender field the same as your website domain?

    Thread Starter bobbyahuntinglease

    (@bobbyahuntinglease)

    Yes, our forms gives us a confirmation that it is being sent and our forms are sent by the same domain as our site. As far as I know, the email is a SFTP through outlook.

    Nothing was changed that I know of between when we were still receiving emails to when they stopped.

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