• Good day,
    on the page we have CF 7 as contact form.
    Recently, the form can no longer be sent.
    Only when the page is reloaded.
    In the console we have the following error: Uncaught TypeError: can’t access property “id”, e.wpcf7 is undefined.

    What could be the problem here?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter WP Helping Hand

    (@svenkilcher)

    Hello @takayukister
    The theme used was the Ambiance theme from Vagebond (I’ve already written to the developer. The theme had the last update in 2019).
    Plugins are these installed:
    Ambiance-shortcodes
    Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd
    Contact Form 7
    Enable jQuery Migrate Helper
    Polylang
    Popup Maker
    Preserved HTML Editor Markup Plus
    SVG Support
    Template Library and Redux Framework
    UpdraftPlus – Backup/Restore
    Vagebond background manager
    Vagebond-Gallery
    Vagebond-Menu
    WPBakery Page Builder
    WP Mail SMTP

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Polylang, and WP Mail SMTP.

    Why you are advised to deactivate plugins and switch to the default theme.

Viewing 3 replies - 1 through 3 (of 3 total)
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