contact form 7 issues

  • I am having issues with my contact form. My emails coming from my website contact form are going straight to the spam folder. Also I see there is an error on my Contact Form 7 backend “1 configuration error found”. And under the “Mail” tab I am getting the error “This field can be empty depending on user input” for the “Subject” field.

    The following is the configuration for my form as I have it now:

    To: [email protected]
    From: [email protected]
    Subject: [your-subject]
    Additional Headers: empty
    Message Body:
    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]

    Please help, thank you so much!

Viewing 7 replies - 1 through 7 (of 7 total)

  • Try making the subject field in the FORM tab required (*) or hardcode some text into the Subject field in the MAIL tab. That way messages cannot be sent without a subject. This will resolve your error, and may resolve the spam issue ??

    Thread Starter vcoronel

    (@vcoronel)

    It fixed the error message which is gone now. BUT my messages are still going straight to the Junk Email folder. Please help.

    Try adding the domain email address [email protected] to your contacts address book in your mail client.

    Thread Starter vcoronel

    (@vcoronel)

    Thank you for your response but I am sorry to tell you it did not work. I added [email protected] to my email client which happens to be using my email [email protected] also, so I thought there was not need for that anyways. But I tested your suggestion and still did not work. It got to be something else and I am scratching my head and don’t see what it is . Please help.

    Try this.
    Change From: [email protected] to From: [email protected]

    Thread Starter vcoronel

    (@vcoronel)

    I changed that in the “FROM” field for the “Mail” tab, but unfortunately it did not work. I did several tests and still it is not going to straight to the inbox but instead it goes to the spam.

    Try adjusting the spam setting in your mail client (e.g. Spam Assassin). Sometimes these can be set on a scale of 0 (fully relaxed) to 10 (very strict).

    Or, try installing the Postman SMPT plugin as a companion.

Viewing 7 replies - 1 through 7 (of 7 total)
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