Contact Form 7 – Form Not Sending

The green Success message and not receiving any error messages is a very clear indication that CF7 is sending the email.

So your email is probably being seen as spam somewhere in the email process. This is usually due to email headers (in particular the From email address used) or email content.

Emails can be considered spam for a whole host of reasons and get rejected at many points in the email process in addition to your spam folder.

See Contact Form 7 Email Issues – this covers emails being considered spam. See also Best Practice to Set Up Mail.

If you find you need more detailed advice, after reading and working through the above links, please include a link to your Contact Form 7 form plus all your input in the Form and Mail sections of the CF7 interface. This should allow others to understand your actual problem and offer a possible solution.

Thank you for your help.

The links you have posted I have already gone through and tried what they suggest.

Here is the page that my contact form is on. Ignore the header – it’s being adjusted.
https://collegiatementoring.net/contact

Again, the only part I’m having trouble with is having the contact form sent to me after being submitted. The response email that goes out to the sender works fine.

I commented out below so that the code wouldn’t affect my post here.

In the Form section of my CF7 interface I have:
# <font color=”#000000″>
#
# <font size=”3″>Booking a free consultation or any other appointment? Questions about services? Fill in this form and I will be in touch soon.
#
#

# <p>Name (required)
# [text* your-name] </p>
#
# <p>Email (required)
# [email* your-email] </p>
#
# <p>Phone (optional)
# [tel Phone placeholder “(000) 000-0000”]</p>
#
# <p>Subject (required)
# [text your-subject] </p>
#
# <p>Message (required)
# [textarea your-message] </p>
#
# <p>[submit “Submit”]</p></font>

In the Mail section I have:

# To: [your-email]
# From: Heather Barrow, Ph.D. <[email protected]>
# Subject: From the Desk of Heather Barrow, Ph.D.
# Additional Headers Reply-To: [your-email]
# Message Body:
# Dear [your-name],
#
#
# Thank you for your inquiry. I will be in touch soon.
#
#
# Regards,
# Heather Barrow, Ph.D.
# Your Personal Professor
#
#
# * * * * * * * *
# Original message:
# From: [your-name] <[your-email]>
# Subject: [your-subject]
#
# [your-message]

Thanks for your response. The link you posted is actually one of the first resources that I tried. I ended up with the current configuration as a result of trying many things and this one actually working in the “From:” field.

Again, the problem that I was having was not the sending of the response but of the submitted form getting to me.

For certain having Go Daddy and Office 365 mail are not helping at all when it comes to this matter. However, I did find a solution in another plugin entirely. I found a basic online form maker which also creates a WordPress plugin from your finished form (https://www.formmail-maker.com) and it works great! The form submission goes to my email box and the reply goes to the sender! So clearly there is a conflict with Contact Form 7 somewhere and I have the unfortunate perfect storm of ingredients as CF7 seems to work great for most people.

Wanted to post this solution for anyone else in the same boat who wants to try it.

So glad I saw this post!

Checked all my instances of CF7 and sure enough, all were saying they’d sent, but none had been received.

After loads of messing about, I ended up jumping ship too, by going over to Visual Form Builder.