• Hi,

    On our staging site, the contact form 7 has stopped functioning with the “on_sent_ok” forwarding function. The page simply reloads with “/#wpcf7-f221-p68-o1” on the end of the URL (this changes per submission).

    The site is https://volocommerce.staging.wpengine.com/contact/ – the only thing we changed is to install listo – since then it has all fallen over, even after removing listo!!!?? Please help!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme.

    Thread Starter McLarenDan

    (@mclarendan)

    Hi thanks for the reply, unfortunately that’s not an option – would you be able to help advise where we’ve gone wrong? I’ve checked the staging “functions.php” and “wp-config.php” all seem to match? could it be there “header.php” ?

    Thread Starter McLarenDan

    (@mclarendan)

    Any update on this? Happy to pay for a resolution. We’re launching our new website in the next two weeks – this is a major show stopped atm ??

    Thread Starter McLarenDan

    (@mclarendan)

    Not an issue in the header (I’ve loaded all the required files)

    Also doing it on default theme.

    Thread Starter McLarenDan

    (@mclarendan)

    Still no update/reply? On going issue and offered payment to help resolve… Not good.

    Thread Starter McLarenDan

    (@mclarendan)

    Deactivated all plugins – used default theme, issue still remains.

    Tried uninstalling Contact Form 7 – then reinstalling, no joy!

    We donated six months ago too, as we love the plugin, but having some major issues with no support at the moment – please help @takayuki Miyoshi

    Thread Starter McLarenDan

    (@mclarendan)

    From our host:

    Hi Dan,
    Thank you for contacting WP Engine support! I am not seeing anything on our end that would be restricting this pop up form from working properly. Please let us know when and what you hear back from the plugin developer as we may be able to provide some assistance if there are server side rules/settings that need to be changed.
    All the best,
    Ryan Hodge | WP Engine

Viewing 7 replies - 1 through 7 (of 7 total)
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