Contact Form 7 blocks messages as spam

  • Resolved marco85

    (@marco85)


    1 year, 4 months ago

    I’m currently testing the plugin on my own homepage and can’t yet understand why Contact Form 7 classifies the messages as spam in many cases.

    My tests on the desktop went flawlessly. I was only told by others that they could not submit the form.

    I was then able to verify it on my cell phone: If I test with Android and Chrome on the mobile network, it is classified as spam. As soon as I switch to Wi-Fi, the message is sent immediately.

    The theme that is used is Avada. WP Rocket is used as cache.

    I am grateful for any tips.

    Greetings
    Marco

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Matthias Nordwig

    (@matthiasnordwig)

    Hi Marco.

    It may be a server-side caching problem. Did you try to clean the cache in WordPress?

    If you still face the problem, we can have a look on it together.

    Cheers,

    Matthias

    Thread Starter marco85

    (@marco85)

    Hi Matthias,

    thank you for the prompt response.

    Do you mean the WP Rocket Cache? I have already cleared it several times. It would be great if we could look at the problem together. What is the best way to get together?

    Greetings
    Marco

    • This reply was modified 1 year, 4 months ago by marco85.
    Plugin Author Matthias Nordwig

    (@matthiasnordwig)

    I wrote you an email at your info-adress.

    We can have a Skype call tomorrow if you like

    Plugin Author Matthias Nordwig

    (@matthiasnordwig)

    The bug should be fixed with the last update.

Viewing 4 replies - 1 through 4 (of 4 total)
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