Contact 7 Form not Submitting – 500 Error

  • Resolved psonoda

    (@psonoda)


    2 years, 9 months ago

    Plugin Version: 1.7.2
    PHP Version: 8.0
    Wordpress: 5.8.3

    After the most recent plugin update to 1.7.2, our contact form submission are receiving a 500 error. See error below. We have tried uninstalling and reinstalling the plugin, but it doesn’t fix it. Only when the Contact Form Submissions plugin is disable do my contact form 7 submissions work.

    [18/Feb/2022:14:31:56 -0800] “POST /wp-json/contact-form-7/v1/contact-forms/1636/feedback HTTP/2.0” 500 219 “https://innsoft.com/” “Mozilla/5
    .0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36”

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author jasongreen

    (@jasongreen)

    Hi @psonoda

    Is there anything in your error log that indicates what the error was?

    Thread Starter psonoda

    (@psonoda)

    Unfortunately this was the only reference to the error I found on the server…

    Thread Starter psonoda

    (@psonoda)

    Did some more digging in my logs found this when active:

    [19-Feb-2022 05:26:48 UTC] PHP Fatal error:  Uncaught TypeError: preg_match(): Argument #2 ($subject) must be of type string, array given in /home/DOMAIN/public_html/wp-includes/class-wp-block-parser.php:417
Stack trace:
#0 /home/DOMAIN/public_html/wp-includes/class-wp-block-parser.php(417): preg_match('/<!--\\s+(?P<clo...', Array, NULL, 256, 0)
#1 /home/DOMAIN/public_html/wp-includes/class-wp-block-parser.php(256): WP_Block_Parser->next_token()
#2 /home/DOMAIN/public_html/wp-includes/class-wp-block-parser.php(236): WP_Block_Parser->proceed()
#3 /home/DOMAIN/public_html/wp-includes/blocks.php(890): WP_Block_Parser->parse(Array)
#4 /home/DOMAIN/public_html/wp-includes/blocks.php(623): parse_blocks(Array)
#5 /home/DOMAIN/public_html/wp-includes/formatting.php(5012): filter_block_content(Array, 'post', Array)
#6 /home/DOMAIN/public_html/wp-includes/class-wp-hook.php(303): wp_pre_kses_block_attributes(Array, 'post', Array)
#7 /home/DOMAIN/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
#8 /home/DOMAIN/public_html/wp-includes/kses.php(941): apply_filters('pre_kses', Array, 'post', Array)
#9 /home/DOMAIN/public_html/wp-includes/kses.php(759): wp_kses_hook(Array, 'post', Array)
#10 /home/DOMAIN/public_html/wp-includes/kses.php(2044): wp_kses(Array, 'post')
#11 /home/DOMAIN/public_html/wp-content/plugins/contact-form-submissions/Submissions.php(173): wp_kses_post(Array)
#12 /home/DOMAIN/public_html/wp-content/plugins/contact-form-submissions/Submissions.php(131): WPCF7Submissions->save(Array)
#13 /home/DOMAIN/public_html/wp-includes/class-wp-hook.php(305): WPCF7Submissions->submission(Array, Object(WPCF7_ContactForm))
#14 /home/DOMAIN/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
#15 /home/DOMAIN/public_html/wp-content/plugins/contact-form-7/includes/mail.php(107): apply_filters('wpcf7_mail_comp...', Array, Object(WPCF7_ContactForm), Object(WPCF7_Mail))
#16 /home/DOMAIN/public_html/wp-content/plugins/contact-form-7/includes/mail.php(19): WPCF7_Mail->compose()
#17 /home/DOMAIN/public_html/wp-content/plugins/contact-form-7/includes/submission.php(635): WPCF7_Mail::send(Array, 'mail')
#18 /home/DOMAIN/public_html/wp-content/plugins/contact-form-7/includes/submission.php(98): WPCF7_Submission->mail()
#19 /home/DOMAIN/public_html/wp-content/plugins/contact-form-7/includes/submission.php(27): WPCF7_Submission->proceed()
#20 /home/DOMAIN/public_html/wp-content/plugins/contact-form-7/includes/contact-form.php(1042): WPCF7_Submission::get_instance(Object(WPCF7_ContactForm), Array)
#21 /home/DOMAIN/public_html/wp-content/plugins/contact-form-7/includes/rest-api.php(336): WPCF7_ContactForm->submit()
#22 /home/DOMAIN/public_html/wp-includes/rest-api/class-wp-rest-server.php(1140): WPCF7_REST_Controller->create_feedback(Object(WP_REST_Request))
#23 /home/DOMAIN/public_html/wp-includes/rest-api/class-wp-rest-server.php(987): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/contact-form-7...', Array, NULL)
#24 /home/DOMAIN/public_html/wp-includes/rest-api/class-wp-rest-server.php(414): WP_REST_Server->dispatch(Object(WP_REST_Request))
#25 /home/DOMAIN/public_html/wp-includes/rest-api.php(370): WP_REST_Server->serve_request('/contact-form-7...')
#26 /home/DOMAIN/public_html/wp-includes/class-wp-hook.php(303): rest_api_loaded(Object(WP))
#27 /home/DOMAIN/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#28 /home/DOMAIN/public_html/wp-includes/plugin.php(518): WP_Hook->do_action(Array)
#29 /home/DOMAIN/public_html/wp-includes/class-wp.php(388): do_action_ref_array('parse_request', Array)
#30 /home/DOMAIN/public_html/wp-includes/class-wp.php(750): WP->parse_request('')
#31 /home/DOMAIN/public_html/wp-includes/functions.php(1291): WP->main('')
#32 /home/DOMAIN/public_html/wp-blog-header.php(16): wp()
#33 /home/DOMAIN/public_html/index.php(17): require('/home/DOMAIN/p...')
#34 {main}
  thrown in /home/DOMAIN/public_html/wp-includes/class-wp-block-parser.php on line 417
    Plugin Author jasongreen

    (@jasongreen)

    Thanks @psonoda.

    The issue has now been resolved in the latest version 1.7.3.

    If you have any more issues please let me know.

    Thread Starter psonoda

    (@psonoda)

    Confirmed fixed in 1.7.3. Thank you! Have a great week.

Viewing 5 replies - 1 through 5 (of 5 total)
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