Constantly Goes Down

  • drew

    (@drewdrewchristophercom)


    1 year, 1 month ago

    Looking for a more reliable feed plugin that does not constantly need to be reactivated for whatever multiple reasons are giving. I just resolved a IG feed issue a few months ago and now again, There’s an Issue with an Instagram Feed on Your Website. I recommend to all find something more stable.

    • This topic was modified 1 year ago by drew.
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  • Plugin Support Smash Balloon Manuel

    (@mescobar)

    Hey @drewdrewchristophercom,

    I’m sorry to know that you had issues with the plugin. I understand that this can be frustrating, but access tokens are entirely on the?Meta’s?end of things, this is not something we have substantial control over. We do try to make it as easy as possible, but once Meta invalidates the Access Token,?you can only refresh it by reconnecting your account to the plugin.

    It’s important to know what actions can invalidate your Access Token, such as changing your Instagram password. While this may not happen frequently, it’s good to be aware of the potential issues. Feel free to contact our support team, and we will gladly share more details on how to prevent this.

    Regards,

Viewing 1 replies (of 1 total)
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