Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi @webmasternyc01

    I tried checking out and could witness the issue you have mentioned.

    As a matter of fact, I felt that almost every page was taking considerable time to load at my end.

    Therefore, working on enhancing the overall site-speed could probably take care of the constant loading of the checkout page as well.

    Please check our documentation for how to troubleshoot a slow site:
    https://woocommerce.com/document/troubleshooting-a-slow-site/

    If the problem still persists, in order for us to get a better idea of your setup, could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thread Starter WebmasterNYC01

    (@webmasternyc01)

    Could a cache plugin be causing this?

    Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @webmasternyc01

    Could a cache plugin be causing this?

    Yes, there is a possibility.

    Can you please confirm if you have performed the steps suggested in the documentation (https://woocommerce.com/document/troubleshooting-a-slow-site/) shared by @margaretwporg ?

    Thread Starter WebmasterNYC01

    (@webmasternyc01)

    I checked the theme, the cache plugin, and several plugins and same thing.

    Hi @webmasternyc01!

    Thank you for the update.

    I checked your site and confirmed the issue you have.

    To know more about your site setup and check further into this issue, kindly provide us your System Status; you can find it via WooCommerce → Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

    Thanks!

    Thread Starter WebmasterNYC01

    (@webmasternyc01)

    I disabled all plugins except woocommerce and it still happened.

    Thread Starter WebmasterNYC01

    (@webmasternyc01)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://shops.dinkam.com
    Site address (URL): https://shops.dinkam.com
    WC Version: 6.9.3
    REST API Version: ? 6.9.3
    WC Blocks Version: ? 8.5.1
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: ?
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.35-MariaDB-cll-lve
    Max Upload Size: 1 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.9.3
    WC Database Prefix: wpcc_
    Total Database Size: 19.66MB
    Database Data Size: 14.43MB
    Database Index Size: 5.23MB
    wpcc_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wpcc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpcc_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpcc_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_actionscheduler_actions: Data: 0.23MB + Index: 0.22MB + Engine InnoDB
    wpcc_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_actionscheduler_logs: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
    wpcc_aioseo_cache: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    wpcc_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpcc_aioseo_posts: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
    wpcc_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpcc_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_dokan_reverse_withdrawal: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpcc_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wpcc_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpcc_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_lead_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_lead_form_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_lead_form_extension: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_lead_form_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpcc_options: Data: 5.28MB + Index: 0.16MB + Engine InnoDB
    wpcc_postmeta: Data: 2.52MB + Index: 1.84MB + Engine InnoDB
    wpcc_posts: Data: 2.50MB + Index: 0.28MB + Engine InnoDB
    wpcc_po_plugins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpcc_qcld_slider_hero_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_qcld_slider_hero_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpcc_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_sitemeta: Data: 1.27MB + Index: 0.03MB + Engine InnoDB
    wpcc_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_spbcta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_spbsm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_spbsm_position: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_spbtbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_term_relationships: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wpcc_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_th_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpcc_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpcc_wapg_coins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wapg_coin_addresses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wapg_coin_offers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wapg_coin_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpcc_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpcc_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpcc_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpcc_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_wpml_mails: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
    wpcc_wppb: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpcc_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpcc_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wpcc_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpcc_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpcc_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 486
    custom_css: 21
    customize_changeset: 277
    elementor_library: 1
    nav_menu_item: 45
    option-tree: 1
    page: 71
    post: 17
    product: 231
    product_variation: 65
    revision: 182
    wp_global_styles: 12
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (70) ###
    
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.20.0
    All Bootstrap Blocks: by AREOI – 1.2.10
    All in One SEO: by All in One SEO Team – 4.2.5.1
    CartFlows: by CartFlows Inc – 1.11.1
    Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.4.6
    Child Theme Configurator: by Lilaea Media – 2.5.9
    Contact Form 7: by Takayuki Miyoshi – 5.6.3
    Coupon & Discount Code Reveal Button: by SuPlugins – 1.2.4
    Dokan: by weDevs – 3.6.5
    Facebook for WooCommerce: by Facebook – 2.6.23
    Getwid: by MotoPress – 1.8.2
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.9.0
    Hunk Companion: by ThemeHunk – 1.7.2
    Lead Form Builder: by ThemeHunk – 1.8.0
    One Click Demo Import: by OCDI – 3.1.2
    Store Hours Manager for WooCommerce: by BizSwoop a CPF Concepts
    LLC Brand – 4.2.46
    
    TH Advance Product Search: by ThemeHunk – 1.1.4
    TH All In One Woo Cart: by ThemeHunk – 1.1.1
    TH Product Compare: by ThemeHunk – 1.2.2
    TH Variation Swatches: by ThemeHunk – 1.2.7
    ThemeHunk Customizer: by ThemeHunk – 2.7.7
    ThemeHunk MegaMenu Plus: by Themehunk – 1.0.7
    Unlimited Blocks: by ThemeHunk – 1.2.2
    WooCommerce Bitcoin / AltCoin Payment Gateway: by CoinMarketStats – 1.7.0
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.19
    WooCommerce Blocks: by Automattic – 8.5.1
    Woo Product Showcase: by AF themes – 1.0.5
    WooCommerce Conversion Tracking: by weDevs – 2.0.10
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.14
    WooCommerce Payments: by Automattic – 4.7.2
    WooCommerce PayPal Payments: by WooCommerce – 1.9.3
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.1.1
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
    WooCommerce Shortcodes: by WooThemes
    Claudio Sanches – 1.0.0
    
    WooCommerce: by Automattic – 6.9.3
    Database Backup for WordPress: by Delicious Brains – 2.5.2
    WP Mail Logging: by Wysija – 1.10.4
    WP Popup Builder: by ThemeHunk – 1.2.8
    WPForms Lite: by WPForms – 1.7.6
    Z Companion: by WPZita – 1.0.13
    Really Simple SSL: by Really Simple Plugins – 5.3.4
    Current Template Info: by spoot1986 – 1.0.0
    Backup Migration: by Migrate – 1.2.2
    WC Extra Amount On Checkout (BASIC): by WPSuperiors – 1.1.3
    Collect.chat Chatbot: by Collect.chat Inc. – 2.3.4
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.7
    
    Elementor: by Elementor.com – 3.7.7
    Elementor Pro: by Elementor.com – 3.7.2
    PageLayer: by Pagelayer Team – 1.7.1
    ProductX – Gutenberg WooCommerce Blocks: by wpxpo – 2.3.7
    Plugin Organizer: by Jeff Sterup – 10.1.6
    Smush: by WPMU DEV – 3.11.1
    WP Super Cache: by Automattic – 1.9
    Really Simple SSL: by Really Simple Plugins – 5.3.4
    Current Template Info: by spoot1986 – 1.0.0
    Backup Migration: by Migrate – 1.2.2
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.19
    WC Extra Amount On Checkout (BASIC): by WPSuperiors – 1.1.3
    Collect.chat Chatbot: by Collect.chat Inc. – 2.3.4
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.7
    
    Hunk Companion: by ThemeHunk – 1.7.2
    ThemeHunk Customizer: by ThemeHunk – 2.7.7
    ThemeHunk MegaMenu Plus: by Themehunk – 1.0.7
    Elementor: by Elementor.com – 3.7.7
    Elementor Pro: by Elementor.com – 3.7.2
    PageLayer: by Pagelayer Team – 1.7.1
    ProductX – Gutenberg WooCommerce Blocks: by wpxpo – 2.3.7
    Plugin Organizer: by Jeff Sterup – 10.1.6
    Smush: by WPMU DEV – 3.11.1
    WP Super Cache: by Automattic – 1.9
    
    ### Inactive Plugins (29) ###
    
    Add to card variable: by Your Name Here – 1.0
    Akismet Anti-Spam: by Automattic – 5.0
    Caddy - Smart Side Cart for WooCommerce: by Tribe Interactive – 1.9.4
    Classic Editor: by WordPress Contributors – 1.6.2
    Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.3.3
    Delivery & Pickup Date Time for WooCommerce: by CodeRockz – 1.3.37
    Ele Custom Skin: by Dudaster.com – 3.1.7
    Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
    Homepage Control: by WooThemes – 2.0.3
    Hummingbird: by WPMU DEV – 3.3.4
    LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1
    Local Delivery Drivers for WooCommerce: by powerfulwp – 1.8.8
    My Custom Functions: by Space X-Chimp – 4.51
    Site Kit by Google: by Google – 1.83.0
    Slider Hero: by QuantumCloud – 8.4.4
    Spectra: by Brainstorm Force – 2.0.12
    Superb Gutenberg Blocks: by Themeeverest
    suplugins – 2.0.2
    
    Superb Helper: by SuPlugins – 1.0.4
    Superb Recent Posts With Thumbnail Images: by SuPlugins – 1.2
    Superb Social Media Share Buttons and Follow Buttons for WordPress: by SuPlugins – 1.1.1
    Superb WordPress Table (SEO Optimized Tables With Schema): by SuPlugins – 1.1.0
    WooCommerce Admin: by WooCommerce – 3.3.2
    WooCommerce Manager: by TheInnovs – 1.2.4.3
    WooCommerce Stripe Gateway: by WooCommerce – 6.7.0
    WP Database Backup: by Prashant Walke – 5.8.3
    WP File Manager: by mndpsingh287 – 7.1.6
    WP Mail SMTP: by WPForms – 3.5.2
    YITH WooCommerce Wishlist: by YITH – 3.13.0
    Yoast SEO: by Team Yoast – 19.7.1
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Plugin Organizer MU: by Jeff Sterup – 10.1.6
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    
    ### WC Pages ###
    
    Shop base: #4 - /the-dinkam-shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Th Shop Mania Child
    Version: 1.0.1663494713
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Th Shop Mania
    Parent Theme Version: 1.1.6
    Parent Theme Author URL: https://www.themehunk.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: th-shop-mania/woocommerce/cart/cart.php
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://shops.dinkam.com
    Subscription Statuses: –
    WooCommerce Account Connected: ? No
    
    ### Store Setup ###
    
    Country / State: United States (US) — New York
    
    ### Payment Gateway Support ###
    
    WooCommerce Payments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    gateway_scheduled_payments
    tokenization
    add_payment_method
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: –
    Shop country code: US
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-09-25 03:10:41 -04:00
    Options: ?
    Notes: 60
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.7.2
    Connected to WPCOM: Yes
    Blog ID: 209998269
    Account ID: acct_1LamnZ2ENjjY6vN6
    
    ### Action Scheduler ###
    
    Complete: 715
    Oldest: 2022-08-30 19:00:05 +0000
    Newest: 2022-09-24 19:39:30 +0000
    
    Pending: 9
    Oldest: 2022-09-24 19:54:27 +0000
    Newest: 2022-09-28 16:59:54 +0000
    
    ### Status report information ###
    
    Generated at: 2022-09-24 15:44:36 -04:00
    
    Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @webmasternyc01

    I would suggest performing a full conflict test.

    Please follow the below steps:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community, and it allows you to disable plugins without affecting your current site visitors.
    • Let us know how it goes.

    Thread Starter WebmasterNYC01

    (@webmasternyc01)

    Still happens.

    Hello,

    Based on the number of plugins being used on the site, I’d recommend to reach out to your host and request a memory increase.

    To learn more about it, please check:
    Increasing the WordPress Memory Limit

    You can install this chrome extension to help you identify the opportunitites for your site to load faster.


    Link to image: https://snipboard.io/RyGtlZ.jpg

    Let us know if this worked for you.

    Thread Starter WebmasterNYC01

    (@webmasternyc01)

    The only thinkg running is woocommerce and the storefront theme.

    Saif

    (@babylon1999)

    Hello @webmasternyc01,

    I noticed your cart template is overridden in the system status report: th-shop-mania/woocommerce/cart/cart.php

    Please check this guide on how to update it: https://woocommerce.com/document/fix-outdated-templates-woocommerce/

    Let us know how it goes.

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