Constant Contact integration fails

  • Resolved comiskeyjg

    (@comiskeyjg)


    4 years, 8 months ago

    After working perfectly for months, Constant Contact integration has simply stopped working. The email gets sent to the administrator, the data gets added to “Contact Form CFDB7”, but it never shows up in Constant Contact. I have checked the consent box and passed recaptcha. I have tried disabling “Contact Form CFDB7”, recaptcha, and even the consent box. Nothing changes. I created new Constant Contact credentials. Likewise, no change. Please, help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter comiskeyjg

    (@comiskeyjg)

    Graphene theme

    plug in list at:

    https://sccdp.org/wp-content/uploads/2020/06/Plugins-?-Santa-Clara-County-Democratic-Party-—-WordPress.pdf

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try deactivating “Constant Contact Forms for WordPress”. The current Contact Form 7 plugin has its own Constant Contact integration module and you don’t need an extra plugin for that.

    Thread Starter comiskeyjg

    (@comiskeyjg)

    I disabled “Constant Contact Forms for WordPress”, and it didn’t make any difference.

    I had originally used “Constant Contact Forms for WordPress” because it would send different forms to different lists, which CF7 could not do at the time that I first built the Web site. I thank you for adding this feature, but since I am not getting any additions to my Constant Contact lists at all, I have been unable to use it, so far. I would very much like to use one plug in for all forms, if I could.

    The two plug ins worked side by side with no problems when I first built the Web site.

    Thread Starter comiskeyjg

    (@comiskeyjg)

    Wordpress warned me to upgrade from PHP 7.1.33 to PHP 7.3. Everything works, now. I finally have all the features I need in one plug in, and it’s CF7. Thanks for listening. Thanks for CF7.

    Thread Starter comiskeyjg

    (@comiskeyjg)

    It worked for about a week, and now it’s broken, again. One signup didn’t get added to Constant Contact at all. Another got added to Constant Contact, but was not added to any lists. CF7 is the only contact form I am using, now. I was very happy to get down to one plugin for contact forms, but now I’m not happy that is is not working correctly.

    Thread Starter comiskeyjg

    (@comiskeyjg)

    Stranger still. I tore down the integration connection and rebuilt, and now it works, again. I hope this is the last time I need to work with this.

Viewing 7 replies - 1 through 7 (of 7 total)
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