Constant Contact Forms has experienced issues that may need addressed and functi

  • Resolved designtheory

    (@designtheory)


    4 years, 4 months ago

    Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox under the Support tab in Constant Contact settings and start a forum support thread. Our support team will aid with further steps.

    The page I need help with: [log in to see the link]

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  • Plugin Author Constant Contact

    (@constantcontact)

    Hi @designtheory

    Sorry to hear you’re experiencing some issues. We just finished up releasing version 1.8.6 which is hopefully going to resolve some issues that others have been experiencing. If it’s the same issues that you have above, that’ll be even better. However, it’s going to be hard to know for sure since part of the issue was that the logging was not catching what we needed.

    So at least for your situation here, visiting the “Logging” page should clear out the admin notification, but hopefully the actual issue that caused it to show in the first place is resolved and it doesn’t come back.

    With the plugin, we were accidentally sending some form values to the API that it didn’t like, and that caused the signups to be rejected.

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